TherapyNotes, LLCReviews of therapynotes.com

Helpful staff. They have been able to help me navigate insurance companies. Super kind and quick response time.

Contacted customer support to resolve an issue I was having updating some billing information. The representative was quick to understand my issue and resolve it!

ALWAYS THE BEST IN SERVICE NO MATTER WHEN YOU CALL..

Excellent costumer service, always so helpful with minimal wait time. Program is always reliable and easy to use. Helps manage my private practice efficiently from scheduling, note taking, to billing. Perfect for private and group practices. I appreciate it during COVID19, since much of the work is remote and I can securely access important information when I need it and continue to serve my patients.

TherapyNotes has been very useful in scheduling and billing our clients and their customer service is great!

Here are the things I appreciate about the help desk staff at Therapy Notes: They always seem invested in solving my issue. They are always good humored and professional. They talk to you in plain English; not technical jargon and they never talk down to you. Good listeners - they always make sure they understand what my problem is before offering a fix. I always learn something new and their instruction is low key and easily assimilated. I don’t hang up the phone feeling like I’ve wasted my time.

Quick response!

TheraphyNotes has been absolutely fantastic to work with. They are top notch in customer service. We highly recommend!