Ashley H. North C.
ADHD Therapist Review: Simple, Affordable, Great Support
I chose TherapyNotes after my supervisor recommended it, and it has been a great fit for starting my solo private practice. The pricing felt economical and manageable, but what mattered most to my ADHD brain was the simple, minimal, and user friendly layout. It did not feel overly complicated or jazzed up like some other leading platforms. Another deciding factor was the customer support, and it continues to be one of the main reasons I am so glad I chose TherapyNotes. I can email with a question and receive a quick response, or call when I need immediate help troubleshooting an issue. Their team has even helped me solve a problem in real time while I was working with a client. Starting a private practice can feel overwhelming, so knowing that I can ask for help when I need it has made me feel much less alone in the process. The platform’s strong foundation in billing was also important to me. I had read that the founders brought billing experience and understood the challenges of managing that side of a practice. Knowing the system was developed with those practical needs in mind gave me additional confidence when choosing TherapyNotes. Some of the features may not feel as trendy as those offered by other platforms, but that was not my priority. I wanted affordability, a clean and easy to navigate layout, reliable billing functions, and excellent customer service. TherapyNotes has delivered on the things that matter most to me. To this day, whenever I contact customer support, I find myself thinking, “I am so glad I chose this platform.”