TherapyNotes, LLCTherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Administration & Services · Philadelphia, Pennsylvania
Excellent
Administration & Services · Kingston, Pennsylvania
Excellent
Administration & Services · Newtown Square, Pennsylvania
Excellent
Administration & Services · Allentown, Pennsylvania
Excellent
3,113 approved reviews, newest moderated first
ZH
The most receptive and supportive customer support ever. Kat was amazing and took her time to fully understand was happening to be able to resolve the concern. She resolved the matter quickly and efficiently. The wait time is always quick and the matters are resolved in an efficient manner.
Ilissa D.
Customer service is amazing. Ease of use within the chart. Felt more compliant in my charting.
DAntoinette E.
I recently had the pleasure of speaking with Lauren, a customer sales representative at TherapyNotes, and I couldn't be more impressed with her exceptional service. From the moment our call began, Lauren was incredibly helpful, taking the time to understand my needs and providing clear, insightful information about the platform. Her knowledge of TherapyNotes was evident as she effortlessly answered all of my questions and offered me valuable tips when using the system. What truly set Lauren apart was her extremely kind manner; she was patient, empathetic, and made me feel genuinely supported throughout our conversation. Thanks to Lauren, I now feel confident in choosing TherapyNotes to enhance my practice management. Her professionalism and dedication to customer satisfaction are truly commendable. Thank you, Lauren, for making my experience so positive!
Theresa P.
Justin helped me with extra services I wanted created in Billing for each of my clients, including those who will be through the EAP companies I am now affiliated with! He was very thorough, patient, and kind!
Ben
Prompt and helpful service is the norm for Thearapy Notes. We've used their platform for 8 years and my phone and chat interactions have always been exceptional. Today I needed help with card processing compliance certification. I learned that I'd been doing things the hard way for a long time. Taylor was knowledgable and guided me through the process. An annual task that was burdensome for our admin staff is now fast, easy, and more accurate. A+ service.
Gina Salzenstein LMSW, P.
I am in the process of starting my own private therapy practice and recently signed up with TherapyNotes. I am so happy I did! Administrative tasks are NOT at all my strong suit, but the success team at Therapy Notes has been amazing in terms of helping me navigate the system. I feel like I can reach out for support at any time and will receive excellent service. Thanks so much TN, gold star!
Saul R.
The representative was patient and friendly. Her response was knowledgeable and to the point and was quite helpful to me. Highly recommended.
Alison C.
Immediately connected, connection/representative was clear and easy to understand, they were able to answer my questions and give excellent guidance, along with an unexpected follow up with more assistance.