Thera HairTheraHair is a premium hair wellness brand dedicated to helping women restore fuller, healthier hair through science-backed, natural therapies. Our core innovation, the TheraBrush, combines red light therapy, blue light therapy, massage vibration, and essential oil diffusion to revitalize scalp health and stimulate hair growth, all in just 10 minutes a day. Our expanding product line includes a nutrient-rich hair tonic, shampoo, conditioner, and filtered showerhead, all formulated to support long-term hair restoration.
Thera Hair (therahair.com) has 43 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Hair Care & Styling · Istanbul, Turkey, Florida
Excellent
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Showing 24 reviews with 1 star · Clear filters
Marcy62
Was doing ok, not great, with a couple of orders but now…..I placed an order for tonic and it hasn’t shipped in over a week. Very disappointed and frustrated. Update: now they are lying! They just emailed me that they shipped my order but it was shipped back due to a carrier issue. The status never showed shipped and has only shown, for 2 weeks, not shipped yet. This is a scam company!
Amanda W.
Did not like my experience with company.
Response from Thera HairMay 13, 2025
Hi Amanda, We’re truly sorry to hear about your experience and the delay with your order. After looking into it, we can confirm that your package was delivered on April 21st. That said, we completely understand your frustration with the delay, and we’re committed to making this right. Please don’t hesitate to reach out to our support team so we can personally assist you further. We’d love the opportunity to help resolve any remaining concerns. Thera Hair Support [email protected]
Sigal
Scam! DO NOT BUY! Paid money. Never got it. No customer service! Only EmailWith Automated reply. BEWARE!!!!!!
Response from Thera HairMay 13, 2025
Hi Sigal, I'm very sorry we fell short on getting back to your email. Typically our email response time is under 6 hours. Occasionally they can go to spam inbox, but either way, we want to make this right. Please contact us at our new support email: [email protected] and we will help ASAP! Thera Hair Support [email protected]
Claw
Absolute garbage! Took forever to receive it, then when I finally got it, it leaked water out the charging port. Contacted the company to return it, they won’t refund my money, they said they would send another one. I’m still waiting, haven’t received anything. I think cheap and scammy!
Response from Thera HairMay 13, 2025
Hi Claw, I'm so sorry that you had this experience and we want to make it right. We just released our NEW design TheraBrush which is even higher quality and fixed many of the issues of the previous model. Please contact our support so we can send you the new one! Thera Hair Support [email protected]
Samantha
Ordered and never received, they refused to refund me or replace even with proof via photos/video the order was never delivered. DO NOT USE THEM, DO NOT TRUST A COMPANY that does that to their customers. They will not do the right thing and they will keep your money. Not worthy of 1 star.
Response from Thera HairMay 13, 2025
Hi Samantha, It seems we fell short here. We've worked really hard to re-vamp our customer service and are committed to making this right. Please contact us with your order details so we can process your refund immediately. Thera Hair Support [email protected]
Fabienne
I ordered a brush and it was sent back to the sender, I didn't get my money back. I am very sad. No customer service and I don’t have the product but paid for it. No recommendation! I gave 1 star because I couldn’t give less!
Response from Thera HairMay 13, 2025
Hi Fabienne, I am so sorry that your experience was less than you hoped. We know we've fallen short in some cases, but we're re-vamping our customer support and are committed to making this right! Please contact us with your order details so we can process your refund or send you our new model TheraBrush. Thera Hair Support [email protected]
Katie B.
There was no red light nor blue light or steam. I was charged 65 dollars. This could have been a great product smh.
Response from Thera HairMay 13, 2025
Hi Katie, If your brush had no red light or the mist wasn't working, it sounds like it was most likely a charging issue or the product was damaged. Please contact our support to make this right! We released our new model of TheraBrush which is even better than ever and we are confident you will love it. Thera Hair Support [email protected]
Fgb
It's a scam company, didn't deliver my order within 15 days and then when it arrived the quality is sooo cheap! I paid 45£ for such a cheap quality product. The same product is available on eBay and Amazon for about 10£. They don't reply on time and at all. They product came from china and when I asked them about the return then asked me to send it to UAS and from list of specific companies which charge 45£. This is pathetic. You can get the SAMEEE Thing on shien and eBay too for 8-10£
Response from Thera HairMay 13, 2025
Hi Fgb, I'm sorry you are unhappy with the old model of brush. We are the original creators of TheraBrush and all of the ones seen on Ebay, Amazon, etc are knockoffs. Actually, we just released our NEW model of brush which we spent a year working on and is fully patented. Please contact us so we can make this right and refund or send you the new model! Thera Hair Support [email protected]