TheradomeReviews of theradome.com

Skip! My Theradome Evo LH40 stopped worked after 142 uses (so just about a year of use). Apparently the charge unit is askew so I can't charge it any longer. I always had charging issues from the beginning but it used to charge by wiggling the cable till it completely stopped. Now for a $700 dollar item, this doesn't speak very highly for it's quality and manufacturing. Theradome doesn't have any ability to repair it and they don't want to replace it because it's over the warranty period. Now I'm left with a $700 piece of plastic. Skip

I have had this product for several years now and absolutely love it and I can say it works. I have had a couple of issues with the charging cord and when I call in, they solve the problem immediately. I received a new charging cord within days. Their customer service is excellent as is the product. I highly recommend them.

This product came recommended by my dermatologist who doesnt trust the current trendy supplements on the market claiming she doesnt know what's in them. The theradome after 3 treatments has already decreased my hair shedding. I noticed it immediately after shampooing. Looking forward to see what happens next.

In several months, I successfully completed used the unit half a dozen times -- and spent eight times that amount of time trying unsuccessfully to get the unit working. It will not keep a charge and two chargers from the company failed after one use each. Customer service assumes problems are user error and sets Sisyphean tasks -- if their charger doesn't work then try and 2nd; if that doesn't work, then try a 3rd. Etc. Issue not resolved over months.

I had a simple question that I spent a very long time trying to get them to answer. So date of experience trust pilot request is irrelevant. I'm talking a long time. They never did answer it. Replies were not relevant. One advised making a telephone appointment with their tricologist who didn't call and was unlikely to know the answer anyway. Then they just stopped replying. They do not know their products.

I love my Therdome! I have used it now for 6mo and can tell a difference in hair loss and new growth. My devices battery did fail after a couple of month. But after contacting the company they sent me a new one. I would 100% recommend.

The customer service I received was outstanding, Olivia responded so quickly to each of my inquiries and was kind, patient and immensely helpful. I am eagerly awaiting the Theradome helmet I ordered. Prior to purchasing the helmet, I researched similar devices and chose Theradome based on the excellent reviews and research behind it.

Theradome is a high quality produst. I am very satisfied with the results. No hair has fallen out since I started the treatment 18 months ago. My hair is fuller and thicker. The customer service is a pleasure. Thank you Stephanie.