The Prehab GuysDoctors of Physical TherapyStrength&Conditioning Specialists𝙏𝙝𝙚 𝙋𝙧𝙚𝙝𝙖𝙗 𝙂𝙪𝙮𝙨' 𝙞𝙨 𝙖𝙣 𝙚𝙙𝙪𝙘𝙖𝙩𝙞𝙤𝙣𝙖𝙡 𝙥𝙡𝙖𝙩𝙛𝙤𝙧𝙢 𝙩𝙝𝙖𝙩 𝙩𝙚𝙖𝙘𝙝𝙚𝙨 𝙥𝙚𝙤𝙥𝙡𝙚 𝙝𝙤𝙬 𝙩𝙤 𝙩𝙖𝙠𝙚 𝙘𝙤𝙣𝙩𝙧𝙤𝙡 𝙤𝙛 𝙩𝙝𝙚𝙞𝙧 𝙤𝙬𝙣 𝙝𝙚𝙖𝙡𝙩𝙝 𝙩𝙝𝙧𝙤𝙪𝙜𝙝 𝙤𝙣𝙡𝙞𝙣𝙚 𝙥𝙝𝙮𝙨𝙞𝙘𝙖𝙡 𝙩𝙝𝙚𝙧𝙖𝙥𝙮
The Prehab Guys (theprehabguys.com) has 122 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 11 reviews with 1 star · Clear filters
Consumer
I was encouraged via the app to pay for an annual membership and that my monthly membership would cease. Unfortunately due to being a new parent I hadn’t checked that my monthly membership had stopped being for deducted for at least 6 months. On bringing this double charging to the attention of Pre-Hab they took no responsibility and indicated that it’s Apple fault!!!
Andrew G.
Lack ethics and integrity on social media. Telling people to do their program because they have pain, rather then get it seen to by a face to fave physio or AHP.
Response from The Prehab GuysMar 13, 2020
Hi Andrew. Our goal was NEVER to replace in person rehabilitation. We always suggest in person rehab for our followers requesting help. The next best option for those with limited $ or access to quality healthcare is our prehab programs. By NO means were these programs designed to replace in person physio. I am sorry you felt like this was our messaging. I'd love to chat with you and see where you got this idea from, please let me know. Thank you.
Omar D.
Their membership won't let you cancel. Error message keeps appearing and timing out. Funny how the rest of their website works ok.
Response from The Prehab GuysJul 23, 2019
Hi Omar, thank you for trusting us in trying out our exercise platform. We are extremely sorry for for this. We recently changed the user interface providing the cancellation option directly on the dashboard. We have not heard about "error message" being a problem, please e-mail us [email protected]. We want to make sure you get a refund. You will be taken care of. Again we apologize about your experience. Also Omar we looked to find you on our database, we fail to see your membership on active or cancelled users. Was there a different first and last name you used for this membership?
