BCTD
Brought my vision to life
Brought my vision to life! Will for sure be a repeat customer.

At The Packaging Lab, we pride ourselves on being the only packaging company in the US offering our customers a turnaround as fast as 24 hours, with no minimum order quantity required. Our state of the art online and production facility is coming soon to offer flexible packaging:No minimum order quantitiesNo tooling costsCustom printed packagingOrder online, have it shipped in 24 hours
The Packaging Lab (thepkglab.com) has 307 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Shipping & Logistics · Minneapolis, Minnesota
Excellent
Shipping & Logistics · Minneapolis, Minnesota
Excellent
Shipping & Logistics · Minneapolis, Minnesota
Excellent

Shipping & Logistics · Minneapolis, Minnesota
Excellent
307 approved reviews, newest moderated first
BCTD
Brought my vision to life! Will for sure be a repeat customer.
Erin M.
Final product was beautiful, my only complaint is the lack of confirmation as the job progressed. There is no way to check where it's at in production and I had to reach out several times for updates myself. Also to find out that the print was running late, however, you did get it shipped to me in time at your expense and that was incredibly appreciated. I'd just like confirmations from you as the job moves through your stages so that when my persistent customers are contacting me I have something to give them without having to call frequently. Otherwise, everything was incredibly well done, thank you!
Response from The Packaging LabJan 7, 2021
HI Erin, That is great feedback. We are working toward getting better systems in place for feedback along the process. We would really like to provide up to date information at each step in the process.
SCOTT P.
Great review w/ Nyla today! Nyla brings a lot of experience, listened to our preferred direction and offered great solutions to our ideas. We're looking forward to working with Nyla moving forward!
Anna S.
Super fast shipping and above and beyond helpful for what I was looking for!!
Laura
It's easy, affordable and they did a great print job. I will definitely use them again.
Push & Tig L.
I ordered 3 similar style bags for my company's product. After putting the style on the design part (cause they allow you to design the style online) I realize that part of my design was going to get cut off. Lucky for me a designer by the name of Nyla contacted me to ask if there was anything she can do to help out. I told her of my problem and she adjusted it without a problem. Then sent it back for my approval. Which is awesome because they will work with you so that way you can get exactly what you are wanted to achieve. Plus they are open 24/7 so you can order bags and get them the next morning (if you need to). The cost is so low and the fact there isn't a minimum amount you have to order is awesome also. The coolest part beside Nyla, is the CEO even contacted me to say welcome and if there is anything I need than contact him directly. The Packaging Lab has truly earned by business. So if you or your company is looking for a packages than The Packaging Lab is hands down the place to go.
Diana C.
I would give 0 stars if I could. We got scammed by this company. Zero customer service skills. Hard to get ahold of once they have your money. All the packages were different colors, lengths, and materials. Website is glitchy and Jeff is incredibly rude And always seems too busy and frazzled. Please please please do not order from this company!
Response from The Packaging LabJan 7, 2021
Diana, I am sorry that you feel this way, I would like to discuss with you directly. Please contact me at 612-383-1960. Dan Niblo, CEO
Eric
Very slow turn times... Lack of communication in regards to standing orders is frustrating. Slow response to email quote requests. Qty's ordered are usually short.
Response from The Packaging LabJan 7, 2021
Eric, I am sorry for the slow turn times, we have been fortunate to grow very fast; however, there was a period of time where our lead times stretched beyond our standard of 5 days. We have been able to hire and have now eliminated these delays. In fact, we are now typically shipping one day early on 5 day orders and consistently hit our 24 hour turnaround when chosen. While I am not certain on the comment regarding orders being short, we will always credit orders if we dont hit the ordered amount.