The Pets TableReviews of thepetstable.com

I tried to fing out the total cost after trial period. I contacted using the phone number a person in Africa i could not understand! Nor did he give me a straight answer. Your total cost is top secret! I give him every detal. I then ask him if he woul buy a car and not know the total cost until you buy it! I ask to speak to someone in the corporate office, And got transfered to anothe out of USA. Any one that would buy anything from this company and can not talk to the manufacture has got to be crazy in the head!

I have made several inquiries with the pets table with various questions, all of which have gone unanswered. Today I received shipment for my dogs. One shipment was correct. The other shipment was incorrect. They sent the wrong food for my dog. I contacted them. They said they would replace it and that I could donate the wrong order to a local shelter, which was acceptable to me. However, the replacement time for the food would be two weeks. This is unacceptable for me. What am I supposed to feed my dog for the next two weeks? Their solution was that I go to a local vendor who sells their food and buy some after spending $400 for 22 days worth of food for my two dogs. I consider this I am unacceptable. I have canceled my subscription.

After diligently following the guidelines for switching foods to the pets table my 11 year dog began to exhibit the worst stomach and digestive problems I have ever seen. Furthermore his energy cratered. Several visits to the vet honed in on The Pets Table food as the culprit. I would caution anyone thinking this is the answer as my dog is not alone, but the company has suppressed negative reviews. Further research on site such as Reddit finds others with the same problems, and some having significantly worse issues adding UTIs to the mix of problems.

My dog loves the food. The food is not the issue. My issue is with the misleading practice of the company to have you sign up for one box to try their service and without your permission they sign you up for auto shipments. They start you with a $50 box and the next month without your knowledge the ship you a second box for $150. I asked to return the product and they would not accept it nor refund my money! BE AWARE!!!!!

My order was delivered to an incorrect address. Thank goodness for the delivery companies picture for proof as it obviously was not my house. This is definitely not the fault of Pets Table. I emailed that night after I saw the delivery picture and received a response from Pets Table customer service right away. They were apologetic (which they did not really need to be) and said they would expedite sending out another box. Well, it's been a week and a half and I still have no food and I have no communication as to when it will be arriving. I did call the customer service number, but not only could I not understand what they were saying due to their accent (I am hard of hearing) but they had zero information to share with me. A few days later I emailed their customer service and was told they had no information and that it could take up to 14 days to get any information. Interesting as I would not consider 14 days to be priority. Additionally, I did receive an email that they were getting ready to send out the second shipment. I did not hesitate to date that next shipment out for many weeks. HELP! My dog just wants to try your food. If I do not hear from them in a week, my next move is to ask for a refund and cancel any future business with this company.

After receiving my beginners order from Pet’s Table, I tried every way possible to get my dog to eat this product. He would not. I missed my cutoff date by one day and they charged me $181.03 for my next shipment. I had sent them an email stating I did not want any more of this food, which they ignored. They said that according to the contract that I “signed”, I still owe the money. Don’t get involved with there people. Go on google and ask if they are a scam.

Update 02/28/2025 My reply to their email with detailed information and time-line Hello Jhonaddine, Thank you for reaching out. I had two main issues with my trial box experience. The first time I contacted your company was because the trial box arrived missing the scoop. My puppy was only eight weeks old at the time, and without a scoop, I had no way of knowing how much to feed her. After approximately 45 minutes on the phone, the representative told me I could use any cup or scoop. During that call, he also insinuated that my trial box was “free,” which was confusing because I was charged $51. From my perspective, $51 is not free. That added further confusion to the situation. He also informed me that a plastic container was missing, which I later discovered was incorrect, as that container is only included with raw meat plans. Moving forward, my miniature schnauzer became ill. Small breeds, especially miniature schnauzers, are prone to pancreatitis and do not tolerate high-fat diets well. The beef formula is 25% fat and the salmon is 22%. Your intake form allows customers to select flavors, but it does not appear to properly account for breed-specific needs. When entering a small breed puppy, the system should not be recommending higher-fat formulas. A lower-fat option such as lamb at 16% would have been more appropriate. Following my veterinarian’s recommendation, I switched to lamb only. Before my trial ended, I placed a full-size order of lamb exclusively and called again to confirm the fat percentage was 16%. I clearly explained that my puppy had become ill from the higher-fat formulas. At nine weeks old, she began losing weight while on the lamb formula. I had to return to the veterinarian for the third time. I was advised that while this food may be suitable for adult dogs, it is not formulated appropriately for growing puppies. It does not provide sufficient calcium and certain nutrients necessary for proper bone, muscle, and tendon development during a critical growth stage. This was a serious concern. Additionally, when I canceled my subscription online, I later called to confirm the cancellation. I was told someone from the food safety department would contact me. No one did. At that point, my subscription was already canceled and I was no longer a customer, so the purpose of a follow-up contact was unclear. For documentation purposes, I am attaching confirmation of my cancellation date. After reading other reviews mentioning recurring charges after cancellation, I want to ensure there are no further charges applied to my account. My concerns were and remain about my puppy’s health and the appropriateness of the product recommendations for small breed puppies. Regards, Luna ⸻ Original Review When I registered my 8 week old Miniature Schnauzer, the company specifically asked for her breed. Miniature Schnauzers are known to be predisposed to pancreatitis, which I personally did not know at the time, but the company should absolutely be aware of, as they are the ones formulating and recommending the food. Despite that, the trial box I received included three different formulas ranging between 22% to 25% fat. For this breed, the recommended maximum fat percentage is around 16%. Shortly after starting the food, my puppy developed diarrhea and became very sick. I had to take her to the vet. I decided to give the company a second chance and switched to their lamb formula, which is listed at 16% fat. I even moved my subscription forward to continue with them. Unfortunately, instead of gaining weight as a growing 8 to 9 week old puppy should, she began losing weight. At this age, weight loss is dangerous and can seriously impact development. The trial box was refunded under their satisfaction guarantee, but I was left with a full month subscription that I cannot use. That was a complete waste of money. I now have an entire monthly supply of food that is not appropriate for my puppy, on top of vet bills caused by the initial formulas. This experience was a waste of money, a waste of time, and most importantly, it put my puppy’s health at risk during a critical growth stage. I cannot recommend this food for puppies, especially for breeds that are prone to pancreatitis. Please be cautious before subscribing.

Do the math people, you answer a few questions then get three meal choices that range from 1.35-1.55 per meal. you then check out and they say two week starter box at 100.80 bucks. with free shipping some little bag of treats and 60 % discount so you only pay 43.79 bucks. but at the median piece 100 bucks would be 75 meals, yet is says two weeks. I asked them how many meals and they said 1 per day. so the box for 46.79 only has 14 meals in it. which is 3.127 per meal twice the stated price at NO discount at all. That is fraud! and theft. when I inquired they play word games, that the price is adjusted for the special meal for my dog, BS I bet they do the same to ecveryone and people just dont do the math. they say all well it is healthy. and yeah it may be but get off your but you can make thos healthy meals for your dog from real food for half their price. but the bigger deal is they are LYING, and fraudulently changing the price. their "download conversation button" doesn't actually download the conversation.