The Pets TableReviews of thepetstable.com

Response from The Pets TableMay 4, 2026

Hi Ronday, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the generic nature of our assessment quiz, conflicting feeding instructions between our support team and our written guides, and the food not lasting between deliveries, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of ThePetstable! Warm regards, The ThePetstable Team

Response from The Pets TableApr 17, 2026

Hi Shannon Cooper, Thank you for taking the time to share your feedback! We’re glad you decided to give The Pets Table a try, but we’re very sorry to hear that your container arrived without a lid and that resolving the issue was more difficult than expected. We understand how frustrating it must have been to go through account verification only to learn that a replacement lid could not be sent right away. We will pass this information on to our teams in hopes that it can be used when making changes and improvements to both our product quality and customer support experience in the future. We appreciate you taking the time to rate us and share your experience. Thank you for being the best part of The Pets Table! Warm regards, The Pets Table Team

Response from The Pets TableApr 16, 2026

Hi Julie Hartman, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with not receiving tracking information, the delivery not arriving as scheduled, and the uncertainty around reimbursement, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We also understand how frustrating it must have been to wait all day without updates, especially during your trial experience. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of The Pets Table! Warm regards, The Pets Table Team

Response from The Pets TableApr 16, 2026

Hi Bud, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn about your experience with difficulty reaching customer support and challenges making menu changes, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email. Thank you for being the best part of The Pets Table! Warm regards, The Pets Table Team

Response from The Pets TableApr 10, 2026

Hi Maria, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with order confusion and billing concerns, poor communication, and receiving a damaged and unsanitary delivery. We understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email. Thank you for being the best part of The Pets Table! Warm regards, The Pets Table Team

Response from The Pets TableApr 8, 2026

Hi Pam, Thank you for your review! It is feedback like yours that helps us grow and improve. While we are sorry to learn of your experience with poor customer service, inconsistent deliveries, incorrect orders, and billing errors. We understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email. Thank you for being the best part of The Pets Table! Warm regards, The Pets Table Team