The Pets Table Reviews | Read Customer Reviews of thepetstable.com

The Pets Table Reviews | Read Customer Reviews of thepetstable.com

The Pets Table reviews

Showing 355 reviews with 4 stars · Clear filters

Tawna E S.
Apr 4, 2024
Dog likes the food.
Dog likes the food.
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Kristina M.
Apr 1, 2024
Good experience
Good customer service but should send out reminder before shipment.
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Victoria G.
Mar 29, 2024
The food is gobbled up by my pup!
The food is gobbled up by my pup!! She lives it every time. Convenient delivery and packaging. Easy website but there are sime glitches. So far our experience has been great!
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HP
Mar 21, 2024
Dog loves it
The food is good for my dog and I like the freeze dried and fresh combo option. My dog loves the food. The order took a while to process & get, but that could have been from what I selected for shipments. It also doesn’t seem like quite enough food in the suggested amount but I also have not used fresh or freeze dried food before.
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Katie D.
Mar 14, 2024
Easy to use site; happy pup!
The site makes it super easy to identify meal plans and proper nutritional serving sizes. My pup loves 2 of the 3 meals. I wish they labeled the dried food as soft or not. We have a senior pup with very few teeth. I also wish they had a few more meal options, though I’m sure that will happen as it grows.
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Kristy Z.
Mar 14, 2024
Best choice for the food, not the best for UI experience
The website is not too user friendly. It’s not clear where to go for what. Also, an app would help! (Hire me)
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Karin H.
Mar 12, 2024
I want to report that Pet's Table has refunded my money.
The frozen food made my dogs fur smell terrible had to discontinue. Also they ship and charge your account without your knowledge. This was after i received the 1st shipment. Did not request a second. Now I have to pay $122 for something I did not order. It's criminal. I did not request a 2nd shipment.
Response from The Pets TableMar 13, 2024
Hi Karin H! Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be contacting you to discuss the matter further. Thank you for being the best part of The Pets Table!
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Lady Y.
Mar 2, 2024
My dog loves the food and I love that…
My dog loves the food and I love that she does. Wish the pieces were smaller for small dogs. I break it up. My issue is I don't have control of my subscription delivery. I have had a few food delivery and you could make any changes in your account but with them you can not.
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