The Pets Table Reviews | Read Customer Reviews of thepetstable.com

The Pets Table Reviews | Read Customer Reviews of thepetstable.com

The Pets Table reviews

Showing 127 reviews with 3 stars · Clear filters

Chris C.
Dec 6, 2024
Easy to order
Easy to order. Olive loves the food. Her poop's are more hard and consistent. Hercoatlooks better. Thank you for your service.
Response from The Pets TableDec 6, 2024
Hi Chris! Thank you for your wonderful review! We're so glad to hear that Olive loves the food and that you've noticed improvements in her health, like more consistent stools and a better coat. It’s feedback like yours that helps us grow and improve, and we will pass this information along to our teams to help make future improvements. We truly appreciate you taking the time to share your experience, and we’re grateful to have you as part of The Pets Table family! Thank you for being the best part of our service!
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Jeanne B.
Dec 5, 2024
I’ve been mixing the food with other…
I’ve been mixing the food with other food that I am trying to wean him off of. Sometimes he likes the dry food and sometimes he likes the wet.
Response from The Pets TableDec 6, 2024
Hi Jeanne! Thank you for your review! We’re glad to hear that you're working on transitioning your pet to our food, and we appreciate you sharing how they’re responding to both the dry and wet options. It’s great that you’re finding ways to make the process easier for them! Your feedback helps us grow and improve, and we’ll be sure to pass this information on to our teams for future consideration. We truly appreciate you taking the time to share your experience with us. Thank you for being the best part of Factor!
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Clayton A.
Nov 29, 2024
Pieces are too large for small dogs
I was expecting the dry food to be in slightly smaller pieces. My dog is reluctantly eating the pieces but he isn't overjoyed with them. He has a pretty healthy appetite and rarely leaves food in his bowl. He's leaving food behind now.
Response from The Pets TableDec 2, 2024
Hi Clayton! Thank you for your review! It is feedback like yours that helps us grow and improve! We will pass this information on to our teams in hopes that it can be used when making changes and improvements in the future. We appreciate you taking the time to rate us! Thank you for being the best part of The Pets Table!
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Scott S.
Nov 29, 2024
Pearl started liking your food but now…
Pearl started liking your food but now she won't touch the wet food she will the dry but I need to order some asap.
Response from The Pets TableNov 29, 2024
Hi Scott! Thank you for your review! We're delighted to hear that Pearl is enjoying the dry food. Please know that we value your feedback and will share it with our teams and partners. A member of our team will be reaching out to you via email shortly to discuss this further. Thank you for being the best part of The Pets Table!
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Consumer
Nov 22, 2024
It’s eat to make
It’s eat to make
Response from The Pets TableNov 22, 2024
Thank you for your review! It is feedback like yours that helps us grow and improve! We will pass this information on to our teams in hopes that it can be used when making changes and improvements in the future. We appreciate you taking the time to rate us! Thank you for being the best part of The Pets Table!
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Me
Nov 18, 2024
Food - maybe good, but...
The food was very palatable to my dog and agreed with her after a few days. But, when we tried to talk to customer service, there was a language barrier and we were unable to communicate with them. Also, the ingredients are not listed on the bag you have to go to the website. Was disappointed because we aren't going to risk our dog's well being when there are a couple things off.
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Cherie
Nov 9, 2024
Interesting experiece
My dog likes it, but one day I left an open bag in a covered container in the fridge and this gelatinous fluid was all over inside the container. What is that. Looks like gravy. Why?
Response from The Pets TableNov 12, 2024
Hi Cherie! Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the order, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of The Pets Table!
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GEOFFREY A.
Nov 7, 2024
At first he was not interested in the…
At first he was not interested in the air dried
Response from The Pets TableNov 8, 2024
Hi Geoffrey! It sounds like there was some initial reluctance from your pet when trying the air-dried food, which is not uncommon as pets can be picky eaters, especially with new textures or flavors. Some pets may take time to adjust to new food options, and others may prefer certain formulas over others! We will pass this information on to our teams in hopes that it can be used when making changes and improvements in the future. We appreciate you taking the time to rate us! Thank you for being the best part of The Pets Table!
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