PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 1,089 reviews with 4 stars · Clear filters
Roger M.
They are helping in the itching with the temporary addition of steroids be our vet. We are watching her closely.
Response from PetLabCo.Aug 15, 2020
Hi Roger, We're happy to hear that our chews have been of great help to your pup! :) Thanks for your awesome review. Rest assured that we're always here to help and your pup's health is our priority.❤️ Best Wishes, Petlab Co.
Stewart R.
Always efficiently delivered
Response from PetLabCo.Aug 14, 2020
Hi Stewart, Thank you for sharing your experience. We are glad to hear that you received your order in a timely manner more so that the products are working for your pets :) Please feel free to share their progress on our social media, we would love to see pictures! ❤️ Best Wishes, Petlab Co.
Kathy W.
I have been using joint relief for my senior dogs. They have more ease with movement then I have seen in months. Good feeling knowing they are seemingly feeling much better that they are even running in the yard
Response from PetLabCo.Aug 13, 2020
Hi Kathy, That's great! It warms our hearts knowing that our product has been a great help to your fur babies. Thanks a lot for sharing this with us! We appreciate your feedback <3 All the best, Petlab Co.
Claudia
Ich habe mich mit Petlab geeinigt. Man hat sich entschuldigt und eine Einigung gefunden - sie waren sehr freundlich! Ich habe die Bestellung am gleichen Tag der Bestellung storniert. Keine Resonanz. 2 Tage später - Ihre Bestellung ist unterwegs. Wieder geschrieben, dass ich die Bestellung storniert hatte. Keine Resonanz. Bestellung erhalten und eine Dose Multivitamin zu der von mir gemachten Bestellungen erhalten. Klar, abgerechnet. Multivitamin, dass habe ich never bestellt!!!!
Response from PetLabCo.Aug 17, 2020
Hallo Claudia, wir entschuldigen uns aufrichtig fuer die Unannehmlichkeiten. Wir vertehen Ihre Frustration. Ein Mitarbeiter wird sich in Kuerze mit Ihnen in Verbindung setzen, um Ihnen weiter zu helfen, Liebe Gruesse, Petlab Co.
Diane
I did talk with someone about a month ago because I had been charged twice. I found out that my order had been duplicated. The lady I spoke with was really nice. She suggested that instead of refunding the one order that she would go on ahead and cancel the duplicate order and I would get two orders of chews this one time. She said that they could separate or they could come together (all four containers) To this day, I have only gotten one order and of course, no credit on my bank account. Could you please address a solution to this problem? Either by sending the other box of chews or giving me the refund. Thank you so much, Diane
Response from PetLabCo.Aug 13, 2020
Hi Diane, Thanks for bringing this to our attention. Our sincerest apologies for the trouble caused so far. We will ensure to take whatever necessary steps to make this right. Thank you for giving us the opportunity to sort this out. A representative will be reaching out soon. All the best, Petlab Co.
Gina M.
We started using Petlab's dental and itch formula a few months ago. The itch formula is working wonders on our dog, Zeus, who licked incessantly on his one paw. After giving him the itch tablets, it was almost immediate that he stopped the excessive licking. We are very pleased with their products.
Response from PetLabCo.Aug 13, 2020
Hi Gina, We're happy to hear that our products have been a great help to your pup! Thanks a lot for sharing this with us and for the opportunity to help your fur baby feel better again. We really appreciate your feedback. Many thanks, Petlab Co.
Joan R.
Just finished the first container of Petlab Itch Relief. I have seen positive results and have placed another order but unfortunately that will probably need to be last order. My dog is well over 100 lbs so requires 4 chews a day. That's $4.79 a day! $33.62 a week. Hard to fathom how this formula of natural easy accessible ingredients costs over $8. per oz. Come on Petlab - this is absurd. Great product but what you are charging is disgraceful.
Response from PetLabCo.Aug 11, 2020
Hi Joan, Thanks for your review. We're happy to hear that you are very satisfied with the results that you're seeing! :) We can assure you we work tirelessly every day to keep our prices as low as possible without compromising its quality. However, we firmly believe that the benefits of this product outweigh the costs. ❤️ Best Wishes, Petlab Co.
Gloria J.
Petfinder has offered a lot of choices, however, I’ve had no responses. I lost my dog to cancer and we r desperate for a puppy
Response from PetLabCo.Aug 10, 2020
Hi Gloria, Thanks for sharing your experience with us. We do apologise to hear about your beloved pet being put to sleep. We hope you'll find a puppy as soon as possible. Enjoy your day and we look forward to working with you again in the future!❤️ Best Wishes, Petlab Co.
