We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
PetLabCo, thepetlabco.com
Website
thepetlabco.com
Category
Pet Stores
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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We could see results after three days! Our dog was scratching constantly. It has been two weeks and he rarely scratches. The order came quickly. We will definitely be a repeat customer!
Response from PetLabCo.May 6, 2020
Hi Melinda,
We're happy to hear that you're very satisfied with the results that you're seeing! :) Thanks for sharing. Rest assured that we're doing our utmost to ensure that you'll always receive your product within the expected time. We're grateful for your continuous trust and support with our products, your loyalty means a lot ❤️
Best Wishes,
Petlab Co.
TA
Tanya
Follow-up review - joint care tablets still brilliant!
This is a follow-up review, as we have now come to the end of our first month's supply of the joint care supplements. My first review was written after 2 weeks of starting the supplements, as I was so happy with the difference I saw in my 10-year old lab.
Well, we are still extremely happy with the product, as my lab still seems to be doing very well on them. We have managed to increase his daily walks to 30 mins each, twice a day. We are keeping a close eye on his level of exercise, as we do not want to push things too much & have him go backwards in any way. He seems much happier on his walks; he's now always a few feet in front of us, like he used to be, rather than lagging behind us, walking slowly. He continues to have short bursts of running, which to be honest, we never thought we'd see him do again! He walks faster than he used to before taking the supplements, and keeps up with us, as previously, we had to walk slowly & stop for him often, to catch us up.
I'm so happy with his progress on these joint aid supplements, and have signed up for the monthly subscription, as it is a lot cheaper. It is just so wonderful to see him jogging around like he used to a couple of years ago!! However, we continue to be mindful that we don't want him to overdo it, as we did take him for a longer 45 min walk one day at the weekend, and although, he was fine during the walk, we noticed that he was pretty pooped for the rest of the....we will keep his walks to 30 mins max.
Thank you again, Petlab, for this incredible supplement! I still can't believe that it has worked so well, when so many other things we've tried, haven't. I'm just so glad we found this!!
Response from PetLabCo.May 6, 2020
Hi Tanya,
Thank you so much for sharing your story and how our chews have helped to make a difference to your pup's life. Hearing success stories like yours really does make our whole time worthwhile. :) Please feel free to share his progress on our social media, we would love to see pictures! We wish you and your fur baby all the best. Stay safe! ❤️
Best Wishes,
Petlab Co.
AS
Anne Segars H.
This are great for joint issues
This are great for joint issues. Add more exercise as they take affect. Keep it all up and the are happier too. Thank you.
Response from PetLabCo.May 5, 2020
Hi Anne,
Thanks for your review. We're happy to hear that you're getting good works from us! :) Trust that with Petlab, you will always get what you paid for and more.❤️
Best Wishes,
Petlab Co.
TM
TM
Itchy Tabs are the best and they work!
I have heard many complaints about this company, but I have to tell you they are responsive to emails and phone calls, I have been using the Itch Tabs for my big guy, and they work! I know delivery is an issue right now, but its an issue with everyone not just this company. SO give them a chance, their product is awesome, and I can't recommend it enough. Thank you Pet Lab!
Response from PetLabCo.May 5, 2020
Hi TM,
Thanks a lot for your heartwarming review! :) We're glad that you appreciate our efforts. Rest assured that our team has been working hard day and night to deliver excellent products and services despite the pandemic. Stay safe! ❤️
Best Wishes,
Petlab Co.
ML
Michele L.
I just received my bottle of chews and…
I just received my bottle of chews and it is day 2 and my Shih Tuz has stopped biting and scratching!!! These pills do work and an added bonus he likes the taste!!!! I highly recommend Pet Labs!!!
Response from PetLabCo.May 4, 2020
Hi Michelle,
That's so great to hear! We're pleased to know our chews are working wonders for your fur baby! :) We couldn't be happier that he loves the taste too! We appreciate your recommendation, thanks a lot! ❤️
Best Wishes,
Petlab Co.
LI
Linda
Senior allergic dog
I have a senior dog who is allergic to everything, it seems (he’s allergic to grass!). His allergies require a monthly allergy shot, so I ordered these as just another attempt to help ease his itchiness. I didn’t get his monthly shot because I wanted to see if these worked on their own. They do, and they work great! By day 2 I only saw him itch once, and now on day 4 he’s not itching at all. I’m sold!
Response from PetLabCo.May 4, 2020
Hi Linda,
Thanks for your kind words! We're over the moon to hear you're already seeing such amazing improvements in him! :) We're so excited to hear about this great progress and we love that you are seeing a transformation. Here's to happier and itch free pup forever more! ❤️
Best Wishes,
Petlab Co.
SU
Susie
Joint Chews are the bomb!
My 13 yr old mini rat terrier was so crippled with arthritis I thought I might have to put him down. I ordered the Joint Chews as a last resort. Well!! I'm glad I did. After less than a month on the chews, my fur baby is climbing the stairs and runs through the house chasing the cat. Thank you Pet-Lab for saving my baby.
Response from PetLabCo.May 4, 2020
Hi Susie,
Thank you for your sharing your story. We're so happy to hear that your fur baby is already improving with our chews! He must be feeling so much better, younger and more agile :) We're grateful that you have allowed us to help him, please keep us updated about his progress. ❤️
Best Wishes,
Petlab Co.
BB
Brandie B.
Joint Care and Total Calm Chews are great!
I have been giving our almost 14 year old Chocolate Lab the Joint Care Chews for almost a year now and it has made a considerable difference in her mobility! We also use the Total Calm to help both her and our Boston Terrier through thunderstorms. I would highly recommend both products!
Response from PetLabCo.May 3, 2020
Hi Brandie,
We are happy that you feel happy and satisfied with our products. It's great to know that greatly helped your dog with his mobility and that it's giving you amazing results. Thank you so much for your recommendation and for sharing this with us. We really appreciate your feedback!
All the best,
-Petlab Co.