PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Donelle P.
Dental wash definitely a plus for my senior dog with congestive heart failure.
Response from PetLabCo.Sep 6, 2020
Hi Donelle, Amazing news! Thank you for this very kind feedback, we really appreciate hearing about your own experiences! :) We're happy to hear you've already seen improvements and hope we can help keep his teeth healthy! ❤️ Best Wishes, Petlab Co.
Jean M.
Dental wash seems to work great but I had trouble keeping my multiple cats from playing in their water dish, so I discontinued use. But product seemed to work fine.
Response from PetLabCo.Sep 6, 2020
Hi Jean, We’re happy to hear that our products worked amazingly well for your fur babies :) It's always an uplifting experience for us to keep hearing stories such as yours! We look forward to working with you again in the future!❤️ Best Wishes, Petlab Co.
THERESE R.
I like the joint chews for my 11 year old golden. Seems to help her with getting to her feet easier.
Response from PetLabCo.Sep 6, 2020
Hi Therese, Good to hear that! Thanks a lot for your lovely review. We're grateful that you have allowed us to help her feel young again :) We're always here to help and your pup's health is our priority.❤️ Best Wishes, Petlab Co.
Michael T.
It worked for my dog but i'm on a budget and I cannot afford to buy canister every 7 days as I have a large dog and he needs 5 tablets every day. Trying another brand to see if I can get the same results.
Response from PetLabCo.Sep 5, 2020
Hi Michael, Thanks for your review. We definitely understand your concern regarding the price, and we can assure you we work tirelessly every day to keep our prices as low as possible. However, we firmly believe that the benefits of this product outweigh the costs. We look forward to working with you again in the future!❤️ Best Wishes, Petlab Co.
Tom O.
My five year old rescue had a severe itch problem. The anti itch chews have greatly reduced it.
Response from PetLabCo.Sep 5, 2020
Hi Tom, Thank you for your very kind feedback! We're so thrilled to hear we could help your fur baby feel so much better :) Rest assured we're always here to help and your pup's health is our priority. ❤️ Best Wishes, Petlab Co.
Rosalie B.
I really don’t think your clear eyes chews work as advertised. My poodle has been on them for three months and I see no improvement. They are little expensive as well.
Response from PetLabCo.Sep 5, 2020
Hi Rosalie, Thanks for giving our product a try. We're sorry to hear that you're unsatisfied with our product. We've worked our hardest to make our products the best they can be, but we also understand that they don't always have the desired effect for everyone. However, we will always stand behind our 90-day Money Back Guarantee. Expect to be contacted shortly. Best Wishes, Petlab Co.
Bettie B.
I love your products. You do have an issue with communication however. Every time I have tried to contact you via email with damian@petlab, it NEVER goes thru and comes back to me. I told you about this many months ago, but obviously you did nothing about it. I have had issues trying to see what I have in subscriptions and tried contacting you, to no avail.
Response from PetLabCo.Sep 5, 2020
Hi Bettie, We strive to provide world-class service and regret you experienced anything less. Rest assured that improvements are being implemented and we will continue to strive and serve you better. Best Wishes, Petlab Co.
Jodi K.
My 13 year old Golden Retriever Theresa is moving better than she has in years. My only complaint is that when I ordered the product, I only ordered one month only but it is getting auto-shipped (and charged) every month and it is very hard to reach the company via phone. Note: I more than likely would have continued to order it after seeing the results, but I would have liked to make that decision myself.
Response from PetLabCo.Sep 5, 2020
Hi Jodi, We're happy to hear that our chews have been of great help to your pup! :) Our apologies for any confusion regarding our optional subscription service. We would be happy to alter your subscription to fit your needs. Expect to be contacted shortly. Best Wishes, Petlab Co.
