PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Jun 19, 2026

Hi Kay, We are thrilled to hear you are happy with our supplements. Did you know we offer a Customer Account Portal where you can adjust the frequency of your deliveries as well as pause or cancel your subscription at any time. If you haven’t created an account yet, you’ll need to do that before you can log in. Here’s the link for your convenience: https://account.thepetlabco.com/login Of course, we would be happy to take care of this for you. Someone from our Customer Experience team will follow up with you shortly to provide support. Warm regards, PetLabCo.®

Response from PetLabCo.Jun 16, 2026

Hi Sam, We completely understand your concern about the price—it's an important consideration. Please know that we do our best to keep costs as low as possible while maintaining the quality our customers (and their pups!) rely on. We’re committed to using high-quality ingredients, thoughtful packaging, and providing a caring customer experience. We truly hope the benefits speak for themselves and make a positive difference for you and your pup! Thank you for taking the time to share your experience. Regards, PetLabCo.®

Response from PetLabCo.Jun 13, 2026

Hi Odessa, thank you for taking the time to leave this review. We are so happy to hear your dogs are enjoying the product. We appreciate your feedback regarding package placement and will share it with our team. We're always here and happy to help. Best regards, PetLabCo.®

Response from PetLabCo.Jun 10, 2026

Hi Darlene, thank you for your positive feedback. We're always here and happy to help so please don't hesitate to reach out to us with questions or concerns. Best regards, PetLabCo.®

Response from PetLabCo.Jun 8, 2026

Hi Maria, We are so happy to hear your order was delivered on time. While the carrier is responsible for the drivers and delivery, we will make sure your feedback is shared with them. Thank you for being a part of our community! Regards, PetLabCo.®

Response from PetLabCo.Jun 7, 2026

Hi Richard, thank you for taking the time to leave this feedback. We're sorry to hear about these cancellation frustrations. We've sent you an email to resolve this for you, we hope to hear back from you. Best regards, PetLabCo.®

Response from PetLabCo.Jun 7, 2026

Hi Judy, thanks for taking the time to leave this feedback. We're glad to hear your dogs are enjoying it. We've sent you an email to further assist you with your subscription. We're available via phone and chat as well, we hope to hear from you soon. Best regards, PetLabCo.®

Response from PetLabCo.Jun 4, 2026

Hi Cindy, we're glad you enjoyed our product. We appreciate your feedback. We're always here and happy to help so please feel free to reach out to us with any questions or concerns. Best regards, PetLabCo.®