PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Jul 17, 2026

Hi Carter, We are sorry to hear you have not seen the desired results. Supplements can take up to 90 days of consistent use to truly see their potential benefits. Did you know that we offer Customer Portals in which you can adjust the frequency of your deliveries as well as pause or cancel your subscription at any time? If you haven’t created an account yet, you’ll need to do that before you can log in. Here’s the link for your convenience: https://account.thepetlabco.com/login Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®

Response from PetLabCo.Jul 17, 2026

Hi there, Did you know that we offer Customer Portals in which you can adjust the frequency of your deliveries as well as pause or cancel your subscription at any time? If you haven’t created an account yet, you’ll need to do that before you can log in. Here’s the link for your convenience: https://account.thepetlabco.com/login Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®

Response from PetLabCo.Jul 16, 2026

Hi Connor, We’re really sorry you had this experience and for the frustration it has caused. We’d be happy to look into this for you. Can you please share your order number so we may locate your account and assist you further? Best regards, PetLabCo.®

Response from PetLabCo.Jul 15, 2026

Hi Kathy, We are sorry to hear you have had this experience. You can find the Directions for Use both on the product label and on our website: https://thepetlabco.com/ You can contact our Customer Service Team here: Phone: 1-866-473-8522 Email: [email protected] If you can please share your order number so we may locate your account we would be happy to assist you further. Best regards, PetLabCo.®

Response from PetLabCo.Jul 13, 2026

Hi Elaine, We are sorry to hear your dog isn't a fan of it yet. When a new element is added to a dog’s daily food, it's common that they may eat less while adjusting. Some have found adding a bit of chicken broth at first can help during the adjustment period. We'd love the opportunity to assist you further. Can you please share your order number so we may locate your account? Best regards, PetLabCo.®

Response from PetLabCo.Jul 10, 2026

Hi there! We’re really sorry you had this experience and for the frustration it has caused. We’d be happy to look into this for you. Can you please share your order number so we may locate your account and assist you further? Best regards, PetLabCo.®

Response from PetLabCo.Jul 8, 2026

Hi Linda, thank you for leaving this feedback. We're so sorry to hear about these subscription cancellation issues. We'd like to take a further look into this and have sent you an email. We can also be reached by chat or phones for further assistance. We look forward to resolving this for you. Best regards, PetLabCo.®

Response from PetLabCo.Jul 8, 2026

Hi Cynthia, thank you for taking the time to leave this feedback. We're sorry to hear you haven't seen the desired results. We'd be more than happy to take a further look into your subscription, we've sent you an email. We can also be reached via phone or chat. We hope to hear back from you. Best regards, PetLabCo.®