We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
PetLabCo, thepetlabco.com
Website
thepetlabco.com
Category
Pet Stores
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Every item I have bought for my babies has been wonderful. I love all their products and they work great for my babies.
Response from PetLabCo.Aug 1, 2020
Hi Janet,
We're honored to hear that you found satisfaction with our products :) Thanks a lot for your appreciative review. We do hope your fur babies can continue to enjoy using them as we assure you that you will get nothing but premium products from us.❤️
Best Wishes,
Petlab Co.
YV
Yvonne
I’ve been using the joint care chews…
I’ve been using the joint care chews for exactly two weeks and not even a full week later I saw a major difference in my fur baby!! She was a bundle of energy and running around on our walks without issue! She’s a small bread (chihuahua mix) with knees that are out of place but these chews made a huge difference in her ability to get around! Very affordable, 100% worth the purchase! I will continue to give her this supplement as long as I have her, I’m so glad I found them thank you Pet Lab!!
Response from PetLabCo.Jul 31, 2020
Hi Yvonne,
We're happy to hear that you are very satisfied with the results that you're seeing! Thanks for sharing :) Rest assured we're always here to help and your pup's health is our priority. We appreciate you choosing us and we hope to see you again.❤️
Best Wishes,
Petlab Co.
TB
Tyson B.
Took almost 2 months to recieve... Well I need to update. I've been a faithful customer for 5 years. The product gave years back to my dog. Thanks for a great product
Took almost 2 months to recieve my order. They said a technical error occurred. Too soon to tell if the product works as advertised. Our dog likes it, so far so good. I'm willing to give it a chance.
Response from PetLabCo.Jul 31, 2020
Hi Tyson,
Thanks for your review. We're glad to hear you dog likes it! :) We always try to remain optimistic for you and your dog. So keep going and see if there's any improvement over the next few weeks and please let us know how it goes. Rest assured that we are working on improving our processes and services to better serve you in the future.❤️
Best Wishes,
Petlab Co.
DA
Danielle
This product really works
This product really works! I bought this for my puppy whose teeth were browning and after a week or so his teeth are sparkling white and his breath is fresh. I recommend this product 10000%!
Great customer service also
Response from PetLabCo.Jul 31, 2020
Hi Danielle,
Thank you for leaving us a lovely review. We are glad that you find our service admirable, and our products excellent! :) We appreciate your recommendation thanks a lot!❤️
Best Wishes,
Petlab Co.
TD
TD
Happy Dogs, Happy Life!
These days, it's hard to determine what a real review is, versus the ones that are not (especially on social media). I've always been skeptical of companies that boast raving reviews about their products, especially when it comes to the well being of my dogs. We have two dogs and we're absolutely crazy about them; their nutrition and health are of the utmost importance to my husband and myself.
In the Spring of 2020, one of my pups developed some serious allergies and began chewing at his feet compulsively. At first I thought it was due to his anxiety but alas, after some intense research, we determined that he was having a severe allergic reaction (perhaps to the grass or pollen in the air, we current reside in South Florida).
I followed the Petlab Co. for months and continued to read (positive) review after review. I finally decided to invest in a bottle of their Itch Relief Chews. In a matter of about a week and a half, Jack (my allergy-ridden pup) was giving his paws a much needed break and started sleeping through the night again. He even looks forward to his morning "vitamin" before breakfast, he absolutely loves the taste of the chews and we love the results they've given our Jack!
So after the Itch Relief Chews had proven themselves to be effective, we decided to invest in some other products such as the dental formula, the multivitamins, and the hip & joint supplements.
In a nutshell, the dental formula has already proven to be effective after removing some serious plaque that my Cody (the other pup) was suffering from. Our vet has previously recommended a major teeth cleaning "ASAP," but I was never comfortable with anaesthesia for my dogs so I have tried everything else under the sun. After a month of using the dental formula, my vet recommended a teeth cleaning "within the next year or so," which was a very different recommendation than that of the past. I know the dental formula is working because I can see it and even smell Cody's (MUCH!) fresher breath.
Cody and Jack both love the hip and joint supplements. I believe they're the same flavor as the Itch Relief Chews and quite the favorite in our home.
The multivitamin is the first we've tried but with the added hip and joint supplements, we expect our dogs to live long, healthy and very happy lives.
Response from PetLabCo.Jul 31, 2020
Hi TD,
That's great. Your kind words just made our day! We're glad that our products have been a great help to your dogs and you're extremely satisfied with it. It's heartwarming to know that our products make a difference in the lives of many. Thank you for giving it a go! Your feedback is deeply appreciated.
Many thanks,
Petlab Co.
OM
Olga M.
My dogs breath is remarkably fresh and…
My dogs breath is remarkably fresh and their teeth are showing a great improvement!
Response from PetLabCo.Jul 31, 2020
Hi Olga,
Thank you for this very kind feedback about our product! It's great that your pups' have greatly improved with it and you are very satisfied with the results that you are getting! Please keep going and keep us updated with their progress. We truly appreciate your feedback.
All the best,
Petlab Co.
MN
Marlene - New M.
Paige- Australian Shepherd
My 9 year old Australian shepherd would scratch and bite her paws all night. I ordered her the itch chews and there was immediate improvement. Shes been on them now for 2 months and no more scratching and licking. Thank you Petlab for making her life so much better.
Response from PetLabCo.Jul 31, 2020
Hi Marlene,
Thank you so much for taking the time to leave us a nice review. It's such a delight to hear that our chews have greatly helped your fur baby. We are extremely grateful for the opportunity to help and we appreciate your feedback.
All the best,
Petlab Co.
JF
Janet F.
My senior dog's teeth are white once…
My senior dog's teeth are white once again without having to be put to sleep and spend $500-$700!
I love the dental wash and so does she!
Response from PetLabCo.Jul 31, 2020
Hi Janet,
Thanks for sharing this good news! :) We're so thrilled to hear that our dental formula is helping your dog’s teeth a lot! We hope we can keep helping him maintain his amazing oral health. Stay safe always ❤️
All the best,
Petlab Co.