Susan M.
Petlab experience
Delivery on time
Response from PetLabCo.Apr 13, 2026
Hi Susan, We're happy to hear our deliveries are delivered on time. We appreciate your positive feedback and your time. Best regards, PetLabCo.®

We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Susan M.
Delivery on time
Response from PetLabCo.Apr 13, 2026
Hi Susan, We're happy to hear our deliveries are delivered on time. We appreciate your positive feedback and your time. Best regards, PetLabCo.®
Donald Guy B.
On time and at the right place
Response from PetLabCo.Apr 13, 2026
Hi Donald, We're happy to hear that our service met your expectations regarding punctuality and location. Thank you for your positive feedback! Best regards, PetLabCo.®
Jean P.
The great product for my dog!!!
Response from PetLabCo.Apr 13, 2026
Hi Jean, We are so glad that our product is great for your dog! Thanks for letting us know how happy you are with your purchase. Best regards, PetLabCo.®
Polly B.
I became aware that I was running out of my supply. I went online and asked for a shipment to be sent quickly. I got it in time to avoid missing treatments.
Response from PetLabCo.Apr 13, 2026
Hi Polly, We appreciate you taking the time to share your experience. We're happy to hear that our prompt shipment ensured you didn't miss any treatments. Thank you for your feedback. Kind regards, PetLabCo.®
Rocheflome M.
Yes, the package sent to us arrived on time, delivered right outside my door, not in the mailbox. I preferred it that way so that I can see it right away once it arrives. We like to suspend the monthly delivery of the probiotic from PetLab for 3 months. We still have more than enough stocks of the product as of now. I have only 1 dog. Although I give her 3 pieces a day, still we have extra stocks right now.
Response from PetLabCo.Apr 15, 2026
Hi Rocheflome, We appreciate you letting us know your package arrived on time and at your door. We're also happy to assist with pausing your subscription for three months. Our team will be reaching out to you. Thank you for your feedback. Kind regards, PetLabCo.
Nenita T.
There was a problem with the one of the products that was delivered to me. I contacted the customer service and they were quick in resolving the issue. They sent me a replacement right away, and received it with in a few days. I would like to thank Andrew for his quick response. Delivery was fast.
Response from PetLabCo.Apr 13, 2026
Hi Nenita, We are so glad we could resolve the product issue quickly. It's great to know that our customer service and fast delivery met your expectations. We appreciate your feedback! Best regards, PetLabCo.®
Christine
Subscription delivery is always communicated and on time!
Response from PetLabCo.Apr 13, 2026
Hi Christine, We're happy to hear our subscription deliveries are consistently communicated and punctual. We appreciate your positive feedback and your time. Best regards, PetLabCo.®
shawn C.
NO COMPLAINTS.
Response from PetLabCo.Apr 13, 2026
Hi Shawn, We're happy to hear that you have no complaints with our products and service! We appreciate your positive feedback. Best regards, PetLabCo.®