PetLabCo.Reviews of thepetlabco.com

4.113,463 reviews
Pet Stores
One World Trade Center, 85th Floor, New York, New York

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PetLabCo.

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About PetLabCo

We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.

PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: PetLabCo, thepetlabco.com
Website: thepetlabco.com
Category: Pet Stores
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PetLabCo reviews

Showing 9,181 reviews with 5 stars · Clear filters

Cheryl B. J.
Aug 7, 2020
Joint Care is Awesome 😍
I purchased the Joint Care for my almost 15 year old Belle. She has responded well to this. She's moving alot better, for just using it for almost 3 weeks. I am pleased so far 😊
Response from PetLabCo.Aug 8, 2020
Hi Cheryl, We're so happy to hear that Belle is already improving with our chews. She must be feeling so much better, younger and more agile! :) We're grateful that you have allowed us to help her, please keep us updated about her progress. ❤️ Best Wishes, Petlab Co.
Claudia F.
Aug 7, 2020
Even though Otis has passed, my vet was impressed with the cleanliness of his teeth
Even though Otis has passed, my vet
Response from PetLabCo.Aug 8, 2020
Hi Claudia, We do apologise to hear about your beloved pet being put to sleep. However, we're happy to hear that our products have been of great help to Otis! :) Thank you for making Petlab a part of your beloved pet's life. Sending virtual hugs your way! ❤️ Best Wishes, Petlab Co.
Jul
Aug 7, 2020
My dog is a chronic itcher
My dog is a chronic itcher. He normally scratches and bites and sheds terribly. I tried Petlab chews and we noticed that after 2 weeks he was shedding much less and the pink skin started to resolve. He is now growing hair on his belly and inner legs which he had previously bit off. He likes the taste of the chews which makes it so easy to dose. I’ll purchase again.
Response from PetLabCo.Aug 8, 2020
Hi Jul, Thank you for leaving us a review! We’re happy to hear that our products worked amazingly well for your pup. It's always an uplifting experience for us to keep hearing stories such as yours! :) We hope to serve you more in the future!❤️ Best Wishes, Petlab Co.
KEZIA P.
Aug 7, 2020
Since starting my 13 year old pooch on…
Since starting my 13 year old pooch on your joint chews, he is jumping on the sofa again and does not seem to be in discomfort. It makes me happy he’s happy. 😊
Response from PetLabCo.Aug 8, 2020
Hi Kezia, We‌'re‌ ‌over‌ ‌the‌ ‌moon‌ ‌to‌ ‌hear‌ ‌that‌ ‌he‌ ‌has‌ ‌already‌ ‌significantly‌ ‌improved‌!‌ ‌Hearing‌ ‌success‌ ‌stories‌ ‌like‌ ‌yours‌ ‌really‌ ‌does‌ ‌make‌ ‌our‌ ‌whole‌ ‌time‌ ‌worthwhile.‌ :) He’s‌ ‌a‌ ‌stunning‌ ‌boy‌ ‌who‌ ‌deserves‌ ‌to‌ ‌keep‌ ‌running‌ ‌around‌ ‌for‌ ‌a‌ ‌very‌ ‌long‌ ‌time.‌ ‌Thank‌ ‌you‌ ‌again‌ ‌and‌ ‌we‌ ‌hope‌ ‌to‌ ‌hear‌ ‌more‌ ‌from‌ ‌both‌ ‌of‌ ‌you‌ .❤️ Best Wishes, Petlab Co.
Sophie B.
Aug 7, 2020
Je suis enchanté de ma commande
Je suis enchanté de ma commande, le service clientèle est très efficace et m'a été d'une grande aide. La livraison a été très rapide et ma chienne qui est de nature plutôt difficile apprécie le complément pour son arthrose. Je recommande ce site
Response from PetLabCo.Aug 8, 2020
Salut Sophie, Merci de nous laisser un commentaire. Nous sommes heureux que vous trouviez notre service admirable et nos produits excellents! :) Nous apprécions votre recommandation merci beaucoup! ❤️ Meilleurs vœux, Petlab Co.
Amber G.
Aug 7, 2020
Great service!
I had a little mix up when I ordered. I had just gotten a new phone so my auto fill was information from there last time my phone backed up... this lead to my purchase being returned to sender due to my address having the wrong zipcode. (It's only one number off from my old one, so I didn't notice.) Customer service was excellent! They were very kind and speedy! They were only concerned with my satisfaction and rushed to get a new order out, which arrived quickly!
Response from PetLabCo.Aug 7, 2020
Hi Amber, Thank you for your kind words. We are so glad you had an enjoyable experience. We pride ourselves on customer service so it is great to hear that we could help you :) Enjoy your day and we look forward to working with you again in the future!❤️ Best Wishes, Petlab Co.
Natasha
Aug 7, 2020
It Works!
I was skeptical at first... I had a 15 yr old Aussie mix that was struggling to get up on his own from the tile and wood floor. We started giving these joint care chews sporadically and started noticing a difference of him starting to be able to get up more often on his own. We are now on our 3rd bottle, he is now 16 and doing amazing! This week he jumped on the couch! It had been months since he’d been able to! Glad I took a chance. This stuff really does work!
Response from PetLabCo.Aug 7, 2020
Hi Natasha, Amazing! 🥰 We're so glad that your fur baby is back to his active self again! :) We really love to hear such stories and we're really glad that you've shared this with us. Looking forward to hearing more from you! These results warm our hearts!❤️ Best Wishes, Petlab Co.
Lila B.
Aug 6, 2020
To this date I have always been…
To this date I have always been satisfied with all of my PetLab products. Thank you PL for following up on the quality of the products that I have received. Better yet,my three poodles thanks you.🐾🐩
Response from PetLabCo.Aug 7, 2020
Hi Lila, Thanks a lot for your overwhelming review. We're honored to hear that you found satisfaction with our products :) We do hope your fur babies can continue to enjoy using them as we assure you that you will get nothing but excellent products from us.❤️ Best Wishes, Petlab Co.

PetLabCo.Reviews of thepetlabco.com

About PetLabCo

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PetLabCo.Reviews of thepetlabco.com

PetLabCo reviews

Joint Care is Awesome 😍

Even though Otis has passed, my vet was impressed with the cleanliness of his teeth

My dog is a chronic itcher

Since starting my 13 year old pooch on…

Je suis enchanté de ma commande

Great service!

It Works!

To this date I have always been…

About PetLabCo

About these reviews

More in Pet Stores, New York

catsdogs.us dba scottish fold usa

USA Service Dogs

The Pet Market

Romandogcollars

PetLabCo reviews

Joint Care is Awesome 😍

Even though Otis has passed, my vet was impressed with the cleanliness of his teeth

My dog is a chronic itcher

Since starting my 13 year old pooch on…

Je suis enchanté de ma commande

Great service!

It Works!

To this date I have always been…