PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Linda W.
We had received an order way before we needed it. Tried to cancel be we got the last order but after we did receive it Pet Alan sent us a return label. Thank you.
Response from PetLabCo.Aug 13, 2020
Hi Linda, Thanks a lot for your kind feedback. We pride ourselves on customer service so it is great to hear that we could help you :) Enjoy your day and we look forward to working with you again in the future. Best, Petlab Co.
Becky Peixotto W.
We highly recommend the Joint Care Chews! Our dog, Dallas, is 14 years old and was having major hip issues. So much that he could barely get up off the floor. He stopped going on walks and would just lay down all day. It was SO sad to see this highly energetic and fun dog to stop moving and having such a hard time. I saw the Petlabs add on Instagram and thought maybe they could help. After 2 weeks, Dallas started getting up easier and easier. After about 4 weeks he wanted to go on walks again. Petlabs has given us more time with our best friend and I am SO grateful! I highly recommend these products. I believe they help with inflammation and overall the aging process. Thank you Petlabs!
Response from PetLabCo.Aug 13, 2020
Hi Becky, Thank you for your recommendations! We really appreciate you taking your time to give us your feedback :) It's great that you are seeing improvements and that or chews have greatly helped your fur baby. Thank you so much for the opportunity to help! All the best, Petlab Co.
Holly K.
Love the dental formula....my 9 year old Aussie has improved gums after the first bottle.
Response from PetLabCo.Aug 13, 2020
Hi Holly, It's great to hear that your Aussie's gums have greatly improved with our Dental Formula :) We hope we can keep helping your fur baby maintain his/her amazing oral health! Thank a lot for sharing this wonderful news with us. All the best, Petlab Co.
Dorothea H.
Meine 11jährige Labradorhündin Emma bekommt seit ca .3 Wochen die joint care Chews. ..es ist unglaublich aber wahr ihre Lebenslust kehrt von Tag zu Tag mehr zurück...Ich spüre das Präparat tut meinem Mädchen gut! Danke für das tolle Produkt!
Response from PetLabCo.Aug 17, 2020
Hallo Dorothea, Vielen Dank für Ihre Bewertung. Wir freuen uns sehr zu hören, dass Emma sich bereits mit unserem Kauen verbessert. Sie muss sich so viel besser, jünger und beweglicher fühlen! :) Wir sind dankbar, dass Sie uns erlaubt haben, ihr zu helfen. Bitte halten Sie uns über ihre Fortschritte auf dem Laufenden. ❤️ Schöne Grüße, Petlab Co.
Christa R.
We started giving the joint chews to our Labrador Retriever about a month ago. Before that, she was having such a hard time even walking. Since starting the joint chews, she’s like a different dog. She runs, jumps up and plays with our other dog. She’s like a puppy again. We had tried many other products and never noticed a different. So glad we finally gave these chews a try!
Response from PetLabCo.Aug 13, 2020
Hi Christa, Thanks a lot for your very kind words and for sharing your experiences with us. It's great to hear that your dog's mobility has greatly improved with our chews. We're extremely grateful to you for allowing us to help her feel young and better again. <3 Have a wonderful day ahead! All the best, Petlab Co.
KimG
I’m a fairly new customer. I recently changed my shipment frequency through the website but evidently did something wrong, and received a shipment sooner than I wanted. After notifying customer service, I received a prompt response from Dawn who took care of adjusting my subscription, and (surprisingly) offered a partial refund for the inconvenience as well as answered other questions I had. Her responsiveness and concern about resolving my issue truly made me feel like a valued customer. As for the product, I’ve been giving my 11-yr old hound Petlab’s chewable joint supplements for the past three months and he is doing well on them - better I think than when I was giving him Cosequin joint supplements. I plan to continue with Petlab.
Response from PetLabCo.Aug 13, 2020
Hi KimG, Thank you for leaving us such a wonderful review. We're so happy to hear that you are pleased with our service and our products. We strive to deliver the best customer experience. Rest assured that with Petlab, we promise to always provide you the excellent services and finest products you deserve. All the best, Petlab Co.
Deborah R M.
The Itch Relief Chews are great!! We have noticed a definite improvement in our fur babies' coat. It is shiny and soft. Also, their itching/scratching/biting has almost stopped. The fur is now growing back where they had bitten it off due to excessive itching. This product is amazing. Our fur babies thank you and we thank you too!!
Response from PetLabCo.Aug 13, 2020
Hi Deborah, We're happy to hear that our products have been of great help to your pup! :) Thanks for your review. It's feedback like this that keeps us all super motivated to keep delivering great solutions for your dog's health. All the best, Petlab Co.
Pauline T.
the joint chews seem to work well
Response from PetLabCo.Aug 12, 2020
Hi Pauline, That's so great to hear! We're so pleased to know our chews are working wonders for your fur baby :) We're so happy to hear you're already seeing such fabulous improvements! Keep in touch, we love hearing great success stories like yours!❤️ Best Wishes, Petlab Co.
