We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
PetLabCo, thepetlabco.com
Website
thepetlabco.com
Category
Pet Stores
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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I ORDERED OVER A MONTH AGO N STILL WATING ON THE PRODUCT 😬YOUR SERVICE IS AWSOME THOU SINCERELY CHRISTINA B
Response from PetLabCo.Aug 21, 2020
Hi Christina,
We are glad to hear that the products are working great for your fur baby and you appreciate our services! Thanks for your review :) Rest assured that we are working on improving our processes and services to better serve you in the future.❤️
Best Wishes,
Petlab Co.
DC
David C.
The product really works
The product really works. Our dogs have stopped itching.
Response from PetLabCo.Aug 21, 2020
Hi David,
We're over the moon to hear you're already seeing such amazing improvements in your fur babies! :) We're so excited to hear about this great progress and we love that you are seeing a transformation. Here's to happier and itch-free pups forever more!❤️
Best Wishes,
Petlab Co.
JC
Janice C.
We love petlabco products!
We love petlabco products!
Response from PetLabCo.Aug 20, 2020
Hi Janice,
We are happy to hear that you are extremely pleased with our products. Thanks a lot for sharing this wonderful news with us. We hope to hear more from you, your feedback is very valuable to us.❤️
All the best,
Petlab Co.
JB
Jared B. D.
12 Year Black Lab - Joint Chews
My 12-year-old black lab had become immobile due to age and joint pain. Once we discovered Petlab's Joint Chews, she quickly became a new dog, now running and playing with our 6-year-old golden retriever. Petlab has great customer service and just by talking to them you can tell they are actually dog people. Petlab not only helped the health of my dog but they have also prolonged our time together!!
Response from PetLabCo.Aug 20, 2020
Hi Jared,
We couldn't be happier to hear that our chews have greatly helped your dog with her mobility :) Thanks a lot for the opportunity to help her feel better and active again. Keep in mind that we're always here to help and your pup's health is our priority <3
All the best,
Petlab Co.
JD
Joyce D.
GREAT PRODUCT AND THE RESULTS ARE…
GREAT PRODUCT AND THE RESULTS ARE AMAZING. I WOULD HIGHLY RECOMMEND EVERY PET OWNER USE IT.
Response from PetLabCo.Aug 20, 2020
Hi Joyce,
We are pleased to hear that you found satisfaction with our products :) Thanks a lot for your lovely review. We do hope your pup can continue to enjoy using them as we assure you that you will get nothing but premium products from us.
All the best,
Petlab Co.
AR
Arianna
Wow!!
Their products are working wonders on my dog who suffers from severe skin issues. He was almost completely bald on his head and tail due to his extreme itching. He's been on the itch chewables, calming chewables and their itch relief shampoo for about 2 months now and his hair is growing in and his itching has significantly gone down. I would highly recommend these products!
Response from PetLabCo.Aug 20, 2020
Hi Ariana,
It's great to hear that our product has been of great help to your pup! :) We're grateful that you have allowed us to help her your fur baby feel better again :) Thank you for leaving us a review. It's our pleasure to help and your pup's health is our priority.❤️
All the best,
Petlab Co.
HA
Holli Allen M.
Positive Results!
SO HAPPY I purchased Joint Chews! My 15 year old Chihuahua, has been slowly losing hind leg control and foot flexion, and independence over last 8 months. daily massage was helping very little,, and no long term healing. After seeing ingredient list, I knew I had to try, and bought the product.
After just 2 days, I noticed an improvement, 5 days in, his control is increasing, his gait more steady, and foot flexion getting closer to normal, he is less fatiqued, and happier.
Being a VERY PICKY eater, I knew it was a risk, but he ABSOLUTELY loved the flavor!
Website was user friendly, and delivery swift, staff helpful.
Thank you for this great product.
HIGHLY RECOMMEND Pet Lab .
Response from PetLabCo.Aug 20, 2020
Hi Holli,
Thank you so much for taking the time leaving us such a wonderful review. It makes us so happy to know that you had a lovely experience with us and that you are extremely satisfied with our products :) We appreciate you choosing us and we hope to see you again.
Many Thanks,
Petlab Co.
NM
Nancy M C.
THESE ARE THE BEST PRODUCTS OUT THERE…
THESE ARE THE BEST PRODUCTS OUT THERE BY FAR, THEY ACTUALLY WORK! I BUY THE JOINT SUPPLEMENT AND THE ITCH RELIEF. THE SUPPLEMENTS MAY BE A LITTLE PRICEY BECAUSE MY DOGS REQUIRE THE MAXIMUM BUT I AM SO HAPPY WITH THE RESULTS AND NOT GIVING THEM PRESCRIPTION DRUGS ANY LONGER, IT'S WORTH THE PRICE!
THANK YOU PETLAB!
Response from PetLabCo.Aug 19, 2020
Hi Nancy,
We're honored to hear that you found satisfaction with our products :) We can assure you we work tirelessly every day to keep our prices as low as possible without compromising its quality. However, we firmly believe that the benefits of this product outweigh the costs. We hope to serve you more! ❤️
Best Wishes,
Petlab Co.