PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Feb 14, 2020

Hi Todd, Thank you for giving our product a try and for sharing this experience with us. We are sorry to hear that you didn't see a single improvement in your dogs during their first two months of using our products. We do understand your concern, and that results vary among dogs. However, most customers see results within 4-6 weeks of using our products. We highly encourage you to stick with the product a little longer to see the best results. Please do keep going and kindly let us know how it goes. Many thanks, -Petlab Co.

Response from PetLabCo.Feb 12, 2020

Hi Linda, We're terribly sorry for the inconvenience caused. We're getting this taken care of right away for you. Please check your email for further details. We appreciate your patience as we have an opportunity to sort this out. Many Thanks, -Petlab Co.

Response from PetLabCo.Feb 12, 2020

Hi Daniel, Thank you for leaving us a review. We'd like to begin by saying we are extremely sorry about the mishap with your recent order. Rest assured that we are constantly working with our customer service team to improve the customer buying experience. Many Thanks, -Petlab Co.

Response from PetLabCo.Feb 11, 2020

Hello, We appreciate your feedback. It saddens us to learn that your dog showed any adverse reaction to the products. Please keep in mind that each dog is unique and therefore the results may also differ. However rest assured, we will always stand behind our guarantee if you are unsatisfied. Please contact us directly if you require further assistance with the process. All the best, -Petlab Co.

Response from PetLabCo.Feb 10, 2020

Hi Marcia, It saddens us that we fall short in meeting your expected desired results while using our product. With the calming chews, they are meant to be a long term solution that increases effectiveness over time with consistent use. We encourage you to stick with the product a little longer to see the best results. Please keep going and kindly update us of the long-term results you will get. Many Thanks, -Petlab Co

Response from PetLabCo.Feb 9, 2020

Hi Evelin, Our sincere apologies for the delay caused so far. We strive to provide world-class service and regret you experienced anything less. Rest assured that we are doing our utmost to ensure that your orders arrive in a timely manner and in perfect condition. Many Thanks, -Petlab Co

Response from PetLabCo.Feb 8, 2020

Hi Debra, We are terribly sorry for the inconvenience this delay has caused. Rest assured that we are doing our utmost to ensure that your orders arrive in a timely manner. It saddens us that we fall short in meeting your desired results while using our product. How quickly you see results depends on the pup's oral health. We do understand that results vary among dogs, but most of our customers see results within 4-6 weeks of using our products. Please keep going and kindly update us of the long-term results you will get. Many Thanks, -Petlab Co.

Response from PetLabCo.Feb 7, 2020

Hi Melissa, Thank you for sharing your experience. We'd like to begin by saying we are extremely sorry about the mishap with your recent order. A representative will be reaching out to you very soon. Your patience is appreciated as we sort this out. We are truly sorry to hear of the difficulties you encountered while ordering. Rest assured we are constantly working with our development team to improve the customer buying experience. Many Thanks, -Petlab Co.