PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Pam E.
I was sent the product too soon per my subscription and I was refunded a few days later. We do love the product!
Response from PetLabCo.Mar 7, 2021
Hi Pam, Thanks a lot for this lovely message, we're so happy to hear that you're loving our product :) We will always strive to make everything right for you. Thank you for giving us the chance to help your pups, it's our pleasure to provide you the service and products you deserve. ❤️ All the best, Petlab Co.
Susan M.
My order was not filled correctly. After I contacted Petlab, it was refilled immediately.
Response from PetLabCo.Mar 3, 2021
Hi Susan, Thanks a lot for reaching out to our customer service and for giving us the chance to settle this matter :) We can assure you we will always go the extra mile for you. We're always here to help and your pup's health is our priority! We hope to serve you more!❤️ All the best, Petlab Co.
Karen C.
My 5 year old English golden was not a big chewer and his teeth reflected this. After his first sedated dental cleaning, where our vet’s comment was that it took longer for him to come out of it than it should have. I started researching other options. I began brushing his teeth at least 3x a week, which he suffered through. Then I found this rinse. We had to tweak the dosage a bit but, this combined w the reduced brushing and finding a natural tendon that he likes to chew. His teeth have improved remarkably. The improvement takes time. It’s not an instant fix but as part of a consistent program this dental supplement does work!
Response from PetLabCo.Mar 2, 2021
Hi Karen, Thank you so much for sharing your experience with us and your kind feedback. We're so thrilled to hear you're already seeing such amazing improvements in your dog’s teeth! :) We couldn't be happier to hear about this great progress and we hope we can keep helping him maintain his amazing oral health. Keep us updated and let us know if there's anything more we can do for you!❤️ All the best, Petlab Co.
Laurie D.
There was an misunderstanding. But it was fi
Response from PetLabCo.Mar 1, 2021
Hi Laurie, On behalf of Petlab Co., we are terribly sorry for the inconvenience of the subscription order. We absolutely pride ourselves on our commitment to excellent product and service. An agent will reach out to you to go over your account and discuss these details further. Respectfully, Petlab Co.
Bob C.
Very slow to ship
Response from PetLabCo.Mar 1, 2021
Hi Megan, Thank you for sharing your experience with us. We're constantly working on improving fulfillment and ensuring that every customer receives their product within the expected time. Rest assured that we are doing our best to improve our processes and services to better serve you in the future.❤️ All the best, Petlab Co.
Raymond Z.
My best friend Bella will be 16 at the end of March. She is a lab/bulldog mix and weighs 85 pounds. She was having trouble with steps and I tried several joint supplements and saw no improvement. About 8 or so months ago I tried Joint Care and she is once again chasing squirrels in the woods and climbing steps much easier. I recently lost my card and had to change my payment method. That could have been easier but they responded to my email and I followed the instructions. Joint Care is on its way!!!
Response from PetLabCo.Feb 28, 2021
Hi Raymond, Thank you for leaving us a review. Glad to hear that you are pleased with our service and our products. We pride ourselves on customer service so it is great to hear that we could help you :) Enjoy your day and we look forward to working with you again. Many thanks, Petlab Co.
Dee W.
The itch relief chews seems to be helping my fur baby. I don't see the licking of the paws and scratching since she's been taking it. It has been over a month since my first order.
Response from PetLabCo.Feb 25, 2021
Hi Dee, We're happy to hear that our chews have been of great help to your pup! :) Thanks for your review. Hopefully we can keep her feeling so happy and itch-free! We're grateful that you have allowed us to help your fur baby, please keep us updated about her progress.❤️ Best wishes, Petlab Co.
Kim
It's working I guess, how would i know unless I took her off of it to see the difference. Did she magically start running around after a couple of weeks on it, no. Does she get up with out any problems, no. She still is slow to get her back end up. She's 14 (88 in dog yrs) Do I expect the miracles they show in the ads, no. BUT it could be worse and I wont take the chance. She's been on it 8 months. This has all good stuff in it so it can't hurt. She really likes the taste, as soon as she smells it she is licking her lips. Customer service is awesome, was shipped an old formula bottle and when I informed them they sent out the new one ASAP!
Response from PetLabCo.Feb 23, 2021
Hi Kim, We're glad to hear that the products are working great for your pup and you appreciate our services! :) Thanks for your kind words. Trust that with Petlab you will always get what you paid for and more. Please do keep us updated on her progress, we love hearing about your experiences.❤️ Best wishes, Petlab Co.
