Janet R.
My Orders
The order I just received once again was missing a bottle of the Doggie Dental Water. I am beginning to think since you have my business now, you aren’t as professional. I have 3 dogs and your product, while I am happy with the results, the cost is beginning to be too much. With summer coming, here in Florida, my dogs will be drinking twice as much water and I’m not sure I will be able to afford your product. I’m a widow on fixed income and your cost, I’m afraid, is going to be to much. Plus I can’t depend on the correct number of bottles in my orders. Therefore, I am going to check some of your competitors for cost. If I do go with another company, I’ll contact you.
Response from PetLabCo.Mar 31, 2021
Hi Janet, Thank you for leaving us a review. We'd like to begin by saying we are extremely sorry about the mishap with your recent order. Rest assured that we are constantly working on improving our products and services to better serve you in the future. We definitely understand your concern regarding the price, and we can assure you we work tirelessly every day to keep our prices as low as possible without compromising its quality. However, we firmly believe that the benefits of this product outweigh the costs. All the best, Petlab Co. 🐶