PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 9,181 reviews with 5 stars · Clear filters
Robin
Both my dog and cat prefer to drink water with the Petlab Dental Formula added to water without it. Their teeth look good.
Response from PetLabCo.Dec 2, 2020
Hi Robin, We're glad that it's helping your dog's teeth and breath a lot without disrupting their taste! :) Thanks for sharing this great news with us. We're excited to see your pups mouth start to improve and see those pearly whites! We hope to serve you more!❤️ Best Wishes, Petlab Co.
Dani T.
I never nee needed customer service - I just wanted the company to know how pleased I am with the joint chews for my almost 15 year old lab. Shane reached out to me immediately to say thank you for the feedback and they are thrilled that the product is working just after a week.
Response from PetLabCo.Dec 1, 2020
Hi Dani, Thanks for your kind words, We're so glad that your fur baby is doing so well with our product, we couldn't be happier to hear such amazing news. Imagine the wonders it can provide your pup in the long run! :) We would love to hear more about his progress over the next few months too and hope our chews can keep helping him feel strong again! ❤️ Best Wishes, Petlab Co.
Constanze Nuñez C.
Hat geholfen, schon nach 3 Tagen hatmein hinkender Hund nicht mehr gehinkt und zeigt auch keine Anzeichen mehr. Kan ich empfehlen
Response from PetLabCo.Nov 30, 2020
Hallo Constanze, das ist toll! Wir freuen uns sehr zu hören, dass Ihr Hund mit unserem Produkt so gut zurechtkommt und dass er seine Kraft wiedererlangt und sich leichter bewegt, wie Sie sagten. Vielen Dank für Ihre Bewertung und für die Empfehlung. Alles Gute, Petlab Co.
Ctgrider
Had not received a product that was ordered due to missing address info. Item was returned to sender. Contacted Petlab Co. My issue was taken care of that same day. Courteous and timely customer service.
Response from PetLabCo.Nov 30, 2020
Hi Ctgrider, Thank you for leaving us a review. We strive to deliver the best customer experience so it is great to hear that we could help you :) Rest assured that we will promise to always provide you the excellent services and finest products you deserve. Many thanks, Petlab Co.
Cathy I.
I have been very happy with the service and products from this company! Thank you for making things easier during this very challenging time !!! 🐶🐶🐶🐶🐶🐶🐶🐶🐶🐶
Response from PetLabCo.Nov 30, 2020
Hi Cathy, Thanks for sharing your experience. We're grateful for your continuous trust and support with our products and it is great to hear that we could help you :) Thanks a lot for sharing this with us. Your review makes us so proud of all our efforts and hard work. ❤️ Many thanks, Petlab Co.
Kathy H.
The joint health helps my 13 yr old lab a lot. I just started the pro-biotic for my lab and redbone coonhound. Its only been 3 weeks. They both have ear issues. And the redbone has scratching issues.
Response from PetLabCo.Nov 30, 2020
Hi Kathy, We're happy to hear that our products have been of great help to your pup! :) It's feedback like this that keeps us all super motivated to keep delivering great solutions for your dog's health. Thank you so much for your review. All the best, Petlab Co.
Jack M.
The product added time to my dog’s life and quality of life. Thanks
Response from PetLabCo.Nov 30, 2020
Hi Jack, That's so great to hear! You are very much welcome. We're so pleased that our products are working wonders for your dear dog. It's always an uplifting experience for us to keep hearing stories such as yours. Many thanks, Petlab Co.
Jessica
What an amazing company! These joint chews significantly improved the quality of life for my 14 year old pittie mix in what we knew would be her last few months of life. I signed up for the monthly subscription and was so happy with the results for our girl. Unfortunately, we did have to put her down and two days later, our monthly shipment arrived. I contacted the company through the return process to see if I could return the unused, unopened chews. Not only did Petlab Co. refund me that months cost, but they sent a heart felt, personal email with their condolences for the loss of our family member. They also told me to keep the product for future use or pass it along to someone I know that may have a pup in need. Amazing products and quick, personal customer service!
Response from PetLabCo.Nov 29, 2020
Hi Jessica, We are so sorry for the loss of your beloved dog. We just wanted you to know that you are in our thoughts. We're happy to hear that our chews have helped her enjoy her last days with you. I'm pretty sure she is pain-free now and watching you from the Rainbow Bridge. Thank you for making Petlab a part of your beloved pet's life. Sending virtual hugs your way! ❤️ Best Wishes, Petlab Co.
