PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.May 23, 2021

Hi Shelley, We send our deepest sympathies for the passing of your beloved pet. We understand they are like family, and how difficult a time this can be. I'm pretty sure she is pain-free now and watching you from the Rainbow Bridge. Thank you for making Petlab a part of your beloved Bear's life. Sending virtual hugs your way!❤️ All the best, Petlab Co.

Response from PetLabCo.May 23, 2021

Hi Rutman, Thanks for your compliments! We're pleased to hear that you had a delightful experience with us 🥰 Rest assured we will always go above and beyond to provide you a world-class customer service. We appreciate you choosing us and we hope to see you again! ❤️ All the best, Petlab Co.

Response from PetLabCo.May 7, 2021

Hi Linda, We're sorry to hear that your yorkie doesn't like the chews. We've heard from owners of other picky eaters that sandwiching the chews in between two pieces of cheese (or whatever they do like) can help. Maybe give that a go and let us know if that changes anything. It's worth trying! ❤️ As for your subscription, we'll get it taken care of right away. A representative will be reaching out to you shortly. 😊 All the best, Petlab Co.

Response from PetLabCo.May 5, 2021

Hi Ralph, We're honored to hear that you found satisfaction with our product! 🥰 Thanks for your review! Our apologies for any confusion. Rest assured we have raised this to our Development team to improve a much more Customer-friendly website. We hope to serve you more!❤️ All the best, Petlab Co.

Response from PetLabCo.Apr 30, 2021

Hi Bryan, We'd be happy to assist you with your subscription. A Customer Service Representative will reach out to you shortly to gather your information and help you from there. 😊 Kind regards, Petlab Co.

Response from PetLabCo.Apr 23, 2021

Hi Robin, Thank you for sharing! 😊 We’re glad to know that your pup’s itching was relieved for a while and we hope to see this continue with our chews! We always recommend waiting a few weeks for the chews to take full effect. As with any supplements, they are more effective with continued use and their efficacy depends on many factors such as their individual hypersensitivity level and the severity of their skin issue. Since it is possible that an allergic reaction worsens with greater exposure, perhaps she has been particularly exposed to these factors in the last few days. When treating skin issues, it’s also important to determine the underlying cause of the itchy skin and treat that in order to eliminate the problem once and for all. Your vet will be able to help you get to the bottom of this and understand whether the cause is truly due to bacterial/yeast infections, food/environmental allergies, pathogens such as fleas, or spontaneous immune system flare ups, whilst our chews assist your pup in calming any skin reactions throughout. ❤️ We hope this helps and we wish you both the best of health! Please let us know if you have any other questions and keep us updated! All the best, Petlab Co.

Response from PetLabCo.Apr 13, 2021

Hi Ann, We're sorry to hear your pup has not taken a liking to our Clear Eyes and Probiotic chews. Some dogs can be fussier and more sensitive to taste changes than others, and we cannot blame them as they are just like humans! We would be happy to alter your subscription to fit your needs. We're getting this taken care of right away for you. A representative will be reaching out shortly!❤️ All the best, Petlab Co.🐶

Response from PetLabCo.Apr 2, 2021

Hi Nancy, We're so sorry to hear that your pup had been itching again because of the mishap with the groomer but we're glad to know that our Itch Relief chews helped him tremendously in the past. We're hoping that the chews will continue to relieve the itching once he gets back on it! ❤️ Thank you for your wonderful review and we wish you and sweet Teddi the best of health! Kind regards, Petlab Co.