We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
PetLabCo, thepetlabco.com
Website
thepetlabco.com
Category
Pet Stores
Location
New York, New York
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
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Most recent review: October 2026.
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I have used several of this company’s products for my 3 dogs, and they do work ! My little cuties use the Itch Relief, the Joint Care, Probiotics, and the Dental additive and have had great results with all of these products. Try them out I don’t think you will be disappointed....I’ve always had excellent customer service from this customer also.
Lesley Jones and Callie, DeeDee, & Carmie 🐶
Response from PetLabCo.Dec 5, 2020
Hi Lesley,
We're very pleased to hear that you've seen how our products worked amazingly well for your pups! :) We do hope they can continue to enjoy using them as we assure you that you will get nothing but premium products from us. Sending virtual hugs and kisses to Callie, DeeDee, & Carmie!❤️
Best Wishes,
Petlab Co.
MA
Mary
Petlab has been great
Petlab has been great! Very professional and very quick response time.
Response from PetLabCo.Dec 5, 2020
Hi Mary,
Thank you for your kind words. We are so glad you had an enjoyable experience with us :) We pride ourselves on customer service so it is great to hear that we could help you. Enjoy your day and we look forward to working with you again in the future!
❤️
Best Wishes,
Petlab Co.
MM
Maegan M. G.
My special needs senior Miniature Dachshund is living proof!
My family adopted a special needs senior Miniature Dachshund July 2, 2020 . He is obese, has mobility issues, L2-L3 extrusions, a heart murmur, bad teeth, skin issues, yeasty ear infections, trust issues, you get the idea.
We bought the Joint Health Chews first. As they started helping him he has been able to walk more and more and lose some weight.
Next we bought the Itch Relief Chews. He had chewed a dime sized hole into the top of his back right paw that was getting deeper and deeper. Thanks to the Itch Relief Chews the hole has healed and he no longer itches, chews, scratches any other parts of himself excessively.
The next issue to address was his teeth. They were black around his gums and painful. We ordered the Dental Formula to add to his water. His teeth are now white with only some yellow near his gums. He lets us brush his teeth, he'll eat hard treats, and his breath won't make you gag anymore.
His medical history we were sent home with is a sad tale of procedures, medications, no results, his health deteriorating, him getting aggressive, and ultimately being surrendered to the SPCA.
Traditional pharmacology has done all it can for our old man. Pet Lab Co. has done what nothing else could or did. He is walking, eating, chewing on toys and treats, and he's cuddling now. The results weren't immediate, but they have been miraculous. They pose none of the risks that medications do and give results that medications never did/will without adverse side effects.
I don't know how much time Leonard Wyatt has left with us, but I do know it will be quality time thanks in large part to Pet Lab Co. and their products.
Their products are amazing and their customer service is outstanding. Questions? They always answer and do so in a professional and compassionate, understanding manner.
I imagine their products would be even more effective if used as a preventive instead of trying to help all the issues our old man has, so please don't think these are your last chance. They certainly can be! But love your companions and spare them all that Leonard Wyatt has gone through and get ahead of it all with these products!
Response from PetLabCo.Dec 5, 2020
Hi Maegan,
Thank you so much for sharing your story and how our products have helped to make a difference to your pup's life :) It's always an uplifting experience for us to keep hearing stories such as yours! We have nothing but high hopes for your overall Petlab experience. We look forward to working with you and Leonard again in the future! ❤️
Best Wishes,
Petlab Co.
BW
BEVERLY W.
My 10 year old Maltese was in a lot…
My 10 year old Maltese was in a lot pain and hobbling instead of running like a puppy. I tried PetLab joint chews on her and she is walking and running like before. Plus she loves the taste and would eat the whole jar. Thank you for all your work to help pets.
Response from PetLabCo.Dec 5, 2020
Hi Beverly,
Amazing! 🥰 We're so glad that your beautiful & fluffy girl is back to her active self again! :) We really love to hear such stories and we're really glad that you've shared this with us. Looking forward to hearing more from you! These results warm our hearts!❤️
Best Wishes,
Petlab Co.
DE
Donald E.
Very good product
Very good product, but a little out of my budget.
Response from PetLabCo.Dec 5, 2020
Hi Donald,
We're honored to hear that you found satisfaction with our product :) We definitely understand your concern regarding the price, and we can assure you we work tirelessly every day to keep our prices as low as possible. However, we firmly believe that the benefits of this product outweigh the costs. ❤️
Best Wishes,
Petlab Co.
JH
Janet H.
Our big lab tore his ACL a few years…
Our big lab tore his ACL a few years ago...his mobility was declining and I tried the Joint Care product and saw a fairly quick positive impact....didn't reorder promptly and he was without the chews for about 10 days, and his mobility went down till the new shipment arrived. Now I make sure we are on auto shipment so he doesn't miss a dose!
Response from PetLabCo.Dec 5, 2020
Hi Janet,
We're glad to hear that you're seeing significant improvements in his mobility already :) We're grateful to you for choosing Petlab. Thank you for giving our product a go and for sharing this wonderful news with us. Cheers!❤️
Best Wishes,
Petlab Co.
BP
Barbara P.
Great Multivitamins from Petlab!
I have 2 Dacshunds and since we started them with Petlabs Multivitamins they both are alot more active and perky! They think it's a Treat They love them!!
When I contact Petlab with a question, they get right back to me! Petlabs products and Customer Service Is Great!!
They're great people to deal with, too!
Response from PetLabCo.Dec 5, 2020
Hi Barbara,
We are delighted to hear that you're amazed by our service and the quality of our products :) Thanks for your awesome review! We're glad that your fur babies are getting incredible results too. Trust that with Petlab you will always get what you paid for and more. ❤️
Best Wishes,
Petlab Co.
NB
Nancy B.
I recently lost my two babies (dogs)…
I recently lost my two babies (dogs) and I just made an order with you. You were kind enough to have me return items and gave me a return. If i ever get another dog I will use your products again.
Thank you
Nancy Bombard
Response from PetLabCo.Dec 5, 2020
Hi Nancy,
We are so sorry for the loss of your beloved pups. We just wanted you to know that you are in our thoughts. We're happy to hear that our chews have helped them enjoy their last days with you. I'm pretty sure they're pain-free now and watching you from the Rainbow Bridge. Thank you for making Petlab a part of your beloved pets life. Sending virtual hugs your way! ❤️
Best Wishes,
Petlab Co.