PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Jul 24, 2020

Hi Abcdefg, Thank you so much for your kind review and for giving our product a go! Our sincerest apologies for the inconvenience caused. This is on us :( We're extremely grateful for your patience and understanding and thank you for letting us know about this. Rest assured that we are working on improving our services to better serve you in the future. All the best, Petlab Co.

Response from PetLabCo.Jul 21, 2020

Hi Barbara, Results would really depend on many factors such as your dog's age, weight, joint condition and severity of their joint disease. We always try to remain optimistic for you and your dog. So keep going and see if there's any improvement over the next few weeks. Please check the daily feeding guide to make sure you are giving your dog the right amount of chews based on his weight. Additionally, if you still don't see changes in the next few weeks, we have a 90-day money-back guarantee so you can return your empty containers (orders within the 90-day period) for a refund. Hope this helps! Best Wishes, Petlab Co.

Response from PetLabCo.Jul 21, 2020

Hi Marilyn, Thanks for your review. We're sorry you have not found the customer services team to your standard. Rest assured that we are working on improving our processes and services to better serve you in the future. Best Wishes, Petlab Co.

Response from PetLabCo.Jul 16, 2020

Hi Cagg, Thanks for bringing this to our attention. Our sincerest apologies for the trouble caused so far :( Rest assured, we're getting this taken care of right away for you. A representative will be reaching out soon. Best, Petlab Co.

Response from PetLabCo.Jul 11, 2020

Hi Doris, Thanks for your review. Dogs have their own specific fur and skin conditions, so times may vary but you will begin to see a difference within 4 weeks. We always try to remain optimistic for you and your dog. So keep going and see if there's any improvement over the next few weeks. Additionally, if your pup suffers from allergies or hot spots on their skin, we recommend trying out the Itch Relief Shampoo in tandem with the chews.❤️ Best Wishes, Petlab Co.

Response from PetLabCo.Jul 17, 2020

Salut Alain, Nos excuses pour toute confusion concernant notre service d'abonnement optionnel. Nous serions heureux de modifier votre abonnement pour l'adapter à vos besoins. Nous prenons tout cela en charge immédiatement pour vous. Un représentant communiquera sous peu. Merci beaucoup, Petlab Co.

Response from PetLabCo.Jul 3, 2020

Hi Denise, Thanks for your review. It's unfortunate that your pups are not having the desired results just yet. We always try to remain optimistic for you and your dog. So keep going and see if there's any improvement over the next few weeks and please let us know how it goes.❤️ Best Wishes, Petlab Co.

Response from PetLabCo.Jun 30, 2020

Hi Carl Ray, Thanks for your review. We are terribly sorry for the inconvenience this has caused you. We're getting this taken care of right away for you. A representative will be reaching out shortly.❤️ Best Wishes, Petlab Co.