PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Dec 24, 2020

Hi Happy, Thanks a lot for reaching out to our customer service and for giving us the chance to settle this matter :) Rest assured that we will always strive to make everything right for you. Again, our heartfelt apologies for the inconvenience caused and we appreciate your patience while we were sorting this out.❤️ Best Wishes, Petlab Co.

Response from PetLabCo.Dec 23, 2020

We are sorry to see your negative feelings toward our responsiveness. We have reviewed your account and it appears that we do not have a complete phone number for contact. We have reached out via email, please be sure to check your inbox or spam folders. You can also reach us, at [email protected] and provide your phone number so one of our representatives can contact you immediately to resolve this issue. On behalf of Petlab Co. , we offer our deepest condolences for the loss of your companion. Respectfully, Petlab Co.

Response from PetLabCo.Dec 23, 2020

Hi Liza, We're pleased to hear the chews are working wonders for your pup and makes it easier for him to lift up! :) It's feedback like this that keeps us all super motivated here at Pet Lab to keep delivering great solutions for you dog's health. Please keep us updated with his journey, we really want your pup to feel like himself again.❤️ Best Wishes, Petlab Co.

Response from PetLabCo.Dec 23, 2020

Hi Alice, Thanks for sharing this great news with us! We're so glad you’ve seen your fur babies improving so much! They sound like they're getting back to being in great shape, well done! :) We love watching them play and wag their tail, it makes us so happy to see their amazing transformation! Hopefully we can keep them feeling so young and agile.❤️ Best Wishes, Petlab Co.

Response from PetLabCo.Dec 23, 2020

Hi Claire, Thank you for leaving us a review. We are glad that you find our service admirable, and our products excellent! :) Trust that with Petlab you will always get what you paid for and more. Please let us know if there is anything else we can help you with.❤️ Best Wishes, Petlab Co.

Response from PetLabCo.Dec 23, 2020

Hi Cheryl, We're very pleased to hear that our chews are working amazingly well for Avery after trying a lot of other products before! Thanks for your review! :) We're so excited to hear about this great progress and we love that you are seeing a transformation. Here's to happier and itch-free fur baby forever more!❤️ Best Wishes, Petlab Co.

Response from PetLabCo.Dec 22, 2020

Hi Connie, Thank you for sharing your experience with us. We're glad to hear that you received your orders in a timely manner, more so that the chews are beginning to work for Pookey :) Please let us know if there is anything we can do to help improve your experience. We appreciate your business.❤️ Best Wishes, Petlab Co.

Response from PetLabCo.Dec 22, 2020

Hi Linda, Thank you for leaving us a review. We are glad that you find our service admirable, and our products excellent! :) We're grateful for your continuous trust and support with our products, your loyalty means a lot. Merry Christmas and a Happy New Year to you and your fur baby!❤️ Best Wishes, Petlab Co.