PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Grace G.
Excellent response time!!
Response from PetLabCo.Jan 24, 2021
Hi Grace, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with us :) We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your vote of trust and we look forward to serving you more! Cheers!❤️ Best Wishes, Petlab Co.
Jeannette P.
Great joint product. And fantastic, responsive customer service. Really helps my elderly dog with hip problems. It was incredible how after several days, she wasn’t as wobbly or falling over as much.
Response from PetLabCo.Jan 24, 2021
Hi Jeanette, We're delighted to hear that you're amazed by our service and the quality of our products :) Thanks for your awesome review! We're glad that your pup is getting incredible results too. Trust that with Petlab you will always get what you paid for and more. ❤️ Best Wishes, Petlab Co.
Lanyea M.
I just used the dental formula for the first time on my dogs. When I tell you this stuff is the truth! My dogs breath was so horrible before using this, and now I can let them lick me! Thank you PetLab Co for this product it works!!!
Response from PetLabCo.Jan 24, 2021
Hi Lanyea, Thank you for your kind feedback. We're so thrilled to hear you're already seeing such amazing improvements! :) We couldn't be happier to hear their breath have had great progress and we hope we can keep helping them maintain a squeaky clean mouth. Keep in touch, we love hearing great success stories like this one!❤️ Best Wishes, Petlab Co.
Joan B.
This company is amazing. The products are wonderful, and the staff is excellent. They truly care about our furbabies and customers.
Response from PetLabCo.Jan 24, 2021
Hi Joan, Thanks for leaving us such a wonderful review. It's always an uplifting experience for us to keep hearing stories such as yours! :) We're always here to help and your pup's health is our priority. We hope to serve you more in the future!❤️ Best Wishes, Petlab Co.
Elizabeth B.
I think petlabs customer service is really good I have just experienced their lovely way of treating people
Response from PetLabCo.Jan 21, 2021
Hi Elizabeth, Thanks for leaving us such a wonderful review. We're thrilled that you loved your experience with us :) We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your vote of trust and we look forward to serving you more! Cheers! ❤️ Best wishes, Petlab Co.
Bradley E.
Great product dogs love it and it has really stretched the life out of my little sisters two old labs that were all stove up until starting this product which changed their lives!! I would swear by it for any dog!
Response from PetLabCo.Jan 21, 2021
Hi Bradley, Thank you so much for sharing your story and how our chews have helped to make a difference to your little sisters two old labs life! :) We love watching them play and wag their tail, it makes us so happy to see their amazing transformation! Hopefully we can keep them feeling so young and agile!❤️ Best wishes, Petlab Co.
Gary B.
Received a bottle of dog water treatment that had been harshly handled by USPS (and had leaked out). Petlab sent me a new one at no charge (and packaged better).
Response from PetLabCo.Jan 20, 2021
Hi Gary, We couldn't be happier that we were able to settle the situation already :) We will always strive to make everything right for you. Again, our heartfelt apologies for the inconvenience caused and we appreciate your patience while we were sorting this matter.❤️ Best wishes, Petlab Co.
Perry G.
I bought several products like the dental water & tear eyes tablets, I wasn't aware that I clicked the automatic monthly mail dental water so I called them and they were able to fixed it ASAP Perry G.
Response from PetLabCo.Jan 20, 2021
Hi Perry, Thanks a lot for reaching out to our customer service and for giving us the chance to settle this matter :) Rest assured that we are constantly working on improving our processes and services to better serve you in the future. Have a beautiful day ahead!❤️ Best wishes, Petlab Co.
