PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Jody
Great product supported by great customer service.
Response from PetLabCo.Feb 28, 2021
Hi Jody, Good to hear that! Thanks a lot for your compliments. We are so honored to hear such kind words from you. It makes us so proud of all our efforts and hard work. Trust that with Petlab, you will always get what you paid for and more. All the best, Petlab Co.
Stephanie
I have to admit, I was at first skeptical about trying this product, but the issue my dog was having with yeast and his skin, well, it was worth giving it a shot. So I purchased the probiotic and honestly, I wish I took a before and after picture. Believe me, this is not a sales pitch, I am just a normal girl who owns two little dogs that wants the best life for them and I can say to you without a shadow of a doubt, give this company a chance. What I found is this is a product I will not be without. It's easy for them to chew, it digests well, and the difference it makes, there's just no comparison. It's affordable where my vet was going to be astronomical in price way beyond my budget. Thank you pet lab for helping me and my furry pets.
Response from PetLabCo.Feb 28, 2021
Hi Stephanie, Thanks a lot for your overwhelming message. We are so overjoyed to know that our product has greatly helped your two dogs. Rest assured that we're always here to help and your pup's health is our priority. We wish you and your fur babies all the best! Stay safe always ❤️ All the best, Petlab Co.
T. S.
I must say we love your products. Ghosty is happier now that we think she doesn't hurt and can run and go for walks. The proboitic chews have help her also. I do think at first some dogs may have indigestion. Ghost did have problems at first but I've been giving them with her food which really helped. Now for the bad stuff! I hate your ordering game! If you place an order all these other options come up telling you "wait a minute" which is very annoying! Your website is very user unfriendly. When you offer your subscribers a special offer and you want to take advantage of the offer and order more than one item it doesn't let you. Maybe a phone call would be better but that again is almost impossible. I'm glad your products works as well as they do.
Response from PetLabCo.Feb 28, 2021
Hi T. Shapiro, Thanks a lot for your compliments! We're glad that your dog Ghosty loves our product and it is working so well on her. Our sincerest apologies for the difficulties you've encountered while ordering. Rest assured that we are working on improving our processes and services to better serve you in the future. All the best, Petlab Co.
Joyce
I need to order Eye care, I can’t find it here
Response from PetLabCo.Feb 26, 2021
Hi Joyce, Thank you for showing interest in our product. We at Petlab are very much happy to help you with your concern. Kindly check your email for further details. A representative will be reaching out soon! All the best, Petlab Co.
Donna
I bought 3 - 4.2 oz of itch relief pork flavor for my fur baby poodle RUBY. My husband, my self and Ruby thank you PetLab. Life is a lot happier. Ruby stopped with all of the itching during the 1ST WEEK, before we had used 1/3rd of the container. Love that it’s all natural too. Will continue to purchase from this company thank you!💕
Response from PetLabCo.Feb 25, 2021
Hi Donna, We're over the moon to hear you're already seeing such amazing improvements in Ruby! :) We are so excited to hear about this great progress and we love that you are seeing a transformation. Here's to happier and itch free fur baby forever more!❤️ Best wishes, Petlab Co.
William
First time I got someone on the phone that got it all right and was a big help. Came quicker than usual as well. All there representatives should be this good.
Response from PetLabCo.Feb 24, 2021
Hi William, Thank you for sharing your experience. We're glad to hear that you received your order in a timely manner, more so that you appreciate our services! :) We pride ourselves on customer service so it is great to hear that we could help you. Enjoy your day and we look forward to working with you again in the future!❤️ Best wishes, Petlab Co.
Fernando Q.
Probiotic helped significantly with my dog's bowel movements, stool has always been a little soft and recently urine was dark yellow/orange. I know she was having some arthritis, so I combined it with bone & joint chews from a different company. Shortly afterwards (3-4 wks), stool is firm and urine is normal. Thank you!
Response from PetLabCo.Feb 24, 2021
Hi Fernando, We're happy to hear that our products have been of great help to your pup! :) It makes all our time so worthwhile when we hear your pups improving so much and feeling great in themselves again, so thank you for these updates. Please let us know if there is anything else we can help you with.❤️ Best wishes, Petlab Co.
Andrey S.
Reasonable price for a good quality product, love it!))
Response from PetLabCo.Feb 24, 2021
Hi Andrey, We're honored to hear that you found satisfaction with our product! :) Thanks for your review. We're glad to know that you love it too! We can assure you that our products are made to the highest standards and finest ingredients that is suitable for the needs of your fur baby.❤️ Best wishes, Petlab Co.
