PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Aug 21, 2020

Hi Gary, Thanks a lot for leaving us a review. First of all, we want to thank you for giving our product a try. It's unfortunate that your pup is not having the desired results just yet. Dogs have their own specific fur and skin conditions, so times may vary but you will begin to see a difference within 4 weeks. We always try to remain optimistic for you and your dog. So keep going and see if there's any improvement over the next few weeks. Additionally, if your pup suffers from allergies or hot spots on their skin, we recommend trying out the Itch Relief Shampoo in tandem with the chews. Best Wishes, Petlab Co.

Response from PetLabCo.Aug 18, 2020

Hi Jim, Thanks for sharing your experience with us. We would be happy to alter your subscription to fit your needs. Please let us know if there is anything else we can do to help improve your experience. We appreciate your business.❤️ Best Wishes, Petlab Co.

Response from PetLabCo.Aug 18, 2020

Hi Nancy, We're sorry to hear about your unfortunate experience with us. We strive to provide world-class service and regret you experienced anything less. Rest assured that we are working on improving our processes and services to better serve you in the future. Best Wishes, Petlab Co.

Response from PetLabCo.Aug 19, 2020

Hi Stephen, We're sorry to hear about your unfortunate experience with us. Thanks a lot for reaching out to our customer service and for giving us the chance to settle this matter. Rest assured that we are working on improving our processes and services to better serve you in the future. Best Wishes, Petlab Co.

Response from PetLabCo.Aug 17, 2020

Hi Alyssa, We're sorry to hear that you have been getting no results while using our product. How quickly you see results depends on the pup's oral/dental health/condition. We do understand that results vary among dogs, but most of our customers see results within 4-6 weeks of using our products. If you haven't seen considerable improvement or result for the past six weeks of consistent use, it may be that there are deeper underlying issues, and so it's worth consulting your vet. Please let us know how it goes. ❤️ Best Wishes, Petlab Co.

Response from PetLabCo.Aug 16, 2020

Hi Linda, Thanks for bringing this to our attention. We're terribly sorry for the inconvenience caused. We will ensure that this has been taken care of for you. A representative will be reaching out soon! All the best, Petlab Co.

Response from PetLabCo.Aug 15, 2020

Hi Melinda, Thanks for your review. We're so pleased to hear our chews are working wonders for your fur baby :) We appreciate your patience and understanding with the delay. Rest assured that we are working on improving our processes and services to better serve you in the future.❤️ Best Wishes, Petlab Co.

Response from PetLabCo.Aug 12, 2020

Hi R.Judy, We're sorry to hear about your unfortunate experience with us. We strive to provide world-class service and regret you experienced anything less. Rest assured that we are working on improving our processes and services to better serve you in the future. Best Wishes, Petlab Co.