PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Elaine S.
Love Pet Lab and joint care chews for our 15 yo border collie. Thank you so much! A++
Response from PetLabCo.Apr 2, 2021
Hi Elaine! Thank you for your kind words. ❤️We're delighted to hear that you're loving the chews for your sweet pup. We really appreciate your review. All the best, Petlab Co.
Kimberly
Excellent products. Have only had one mishap due to inventories being short during the pandemic.
Response from PetLabCo.Apr 1, 2021
Hi Kimberly, Thank you for leaving us a review. We're glad that you find our products excellent! 🥰 It's great to know your fur baby is having desirable results with our product. Rest assured we will always strive to provide you a world-class service. We appreciate you choosing us and we hope to see you again! ❤️ All the best, Petlab Co. 🐶
Caron H.
i have a 16year old springer he has petlab joint care and it works
Response from PetLabCo.Mar 31, 2021
Hi Caron, We're so pleased to hear our chews are working wonders for your pup! 🥰 Thanks for your review. We're thrilled to hear he's continuously getting better and hopefully he'll feel like a young pup again soon! We hope to hear more from the both of you, your feedback is very valuable to us. ❤️ All the best, Petlab Co. 🐶
Marylee V.
I have no complaints as per the Petlab co. I was disappointed to be dropped from the commercial with Abby for Probiotics. I hold no ill feelings but it was somewhat confusing to just be dropped cold.
Response from PetLabCo.Mar 31, 2021
Hi Marylee, We sincerely apologize for the confusion about the program. Someone will reach out to you through Facebook to sort it out. Again, our heartfelt apologies for the inconvenience caused and we appreciate your patience while we were sorting this matter.❤️ All the best, Petlab Co. 🐶
Benjamin
Amazing service, amazing product!
Response from PetLabCo.Mar 30, 2021
Hi Benjamin, We're delighted to hear that you're amazed by our service and the quality of our products 🥰 Thanks for your awesome review! We're glad that your fur baby is getting incredible results too. Trust that with Petlab, you will always get what you paid for and more. We hope to serve you more in the future!❤️ All the best, Petlab Co.
Barbara B.
We have had nothing but good experiences with Petlab Co. We use the chews which help but we also have a lot of contact with the company anytime I need anything. Customer service is top notch.
Response from PetLabCo.Mar 30, 2021
Hi Barbara, We’re happy to hear that our chews worked amazingly well for your fur baby and you appreciate our service 🥰 It's always an uplifting experience for us to keep hearing stories such as yours! We have nothing but high hopes for your overall Petlab experience! We appreciate you choosing us and we hope to see you again.❤️ All the best, Petlab Co.
Sharon
I recently had communications with customer service. They promptly returned my email and took care of the issue.
Response from PetLabCo.Mar 30, 2021
Hi Sharon, Thanks for the kind words! We will always strive to provide you with a world-class customer service. 🥰 We're always here to help and your pup's health is our priority. Please let us know if there is anything else we can help you with. Cheers!❤️ All the best, Petlab Co.
Cherie M R.
Customer Service is great. Responded to my needs within 24 hours. Thank you!
Response from PetLabCo.Mar 29, 2021
Hi Cherie, Thanks for your compliments! 🥰 We're pleased to hear that you had a delightful experience with us. We pride ourselves on customer service so it is great to hear that we could help you. We appreciate you choosing us and we hope to serve you more!❤️ All the best, Petlab Co.
