PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Mar 27, 2022

Hi Margaret, We're so sorry to hear about your dog's passing. We know how painful it is to lose a loved one. 😢 We'd be more than happy to assist you with your concerns. You can always contact us here, https://thepetlabco.com/contact-us. We look forward to hearing from you, PetLab Co.

Response from PetLabCo.Mar 19, 2022

Hi Windie, It's great to know that your pup is having desirable results with our products.🥰 Thank you for sharing this amazing news with us. We truly appreciate your feedback! All the best, PetLab Co.

Response from PetLabCo.Mar 15, 2022

Hi Mindy, We’re so happy to hear that you are delighted with our product and your overall customer service experience! ❤️ We'll never forget your kind words. Thank you for leaving such an inspiring review! 🥰 Warm regards, PetLab Co.

Response from PetLabCo.Mar 5, 2022

Hi LyndaLand, We're sorry to hear you're having trouble cancelling your subscription. Our Customer Support team can be reached 24/7 at [email protected] or through our Facebook page. You may also provide your order ID number, we will reach out to you. Many thanks, PetLab Co.

Response from PetLabCo.Feb 22, 2022

Hi Sharon, We're glad to hear that our Joint Care Chews has really helped your dogs! Thank you for sharing! 🥰 However, we’re truly sorry to know that the new packaging has caused difficulties and inconvenience for you. We appreciate your feedback and are happy to let you know that we are working out a solution for this. 🐶 We use all the feedback we receive, in all its forms, to improve how we work and the products we make to help better serve you in the future. Thank you for your review. ❤️ Kind regards, PetLab Co.

Response from PetLabCo.Feb 28, 2022

Hello. I apologize for your experience. Customers can edit or cancel their subscriptions at https://account.petlab.com/login. You must register your subscription first. Please ensure you enter the same details used for your purchase to activate your account. Also, customers can always send us an email directly to [email protected] or contact us through our online contact form, https://thepetlabco.com/contact-us Please provide your order ID, and we will reach out. Best, PetLab Co

Response from PetLabCo.Feb 12, 2022

Hi Charlotte, Thank you for your positive review! 🥰 We're so happy to hear that you're satisfied with our product. We understand your concern regarding the price. We can assure you we work tirelessly every day to keep our prices as low as possible but we firmly believe that the benefits of this product outweigh the costs.❤️ We appreciate your honest feedback. 🐾 All the best, PetLab Co.

Response from PetLabCo.Feb 10, 2022

Hi YoAndy, We're glad that your furbaby is enjoying the chews. ❤️ We understand that you haven't seen any improvements as of yet. How long has she been on the chews? It is worth noting that change in your pet's health takes time. We find most customers see their pets experiencing their most dramatic improvement when using our products into months 2, 3, and beyond. 😊 We suggest you keep going and please keep us posted on her progress! 🥰 Stay pawsome, PetLab Co.