PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Priscilla T.
I can see the difference in my dog. Just waiting for more improvement, because she’s still scratching.
Response from PetLabCo.Jun 30, 2026
Hi Priscilla, We are happy to hear you're seeing a difference in your dog! Many of our customers notice changes within 90 days of consistent use. Please keep us in the loop on your dog's progress! Warm regards, PetLabCo.®
customer
Excellent customer service - when I had a delivery issue, it was resolved quickly, competently and I hope the product works as well as advertised.
Response from PetLabCo.Jun 30, 2026
Hi there, Thank you for your kind words! We're so glad to hear that our team was able to resolve your delivery issue quickly and competently. We hope you see great results with the product! Kind regards, PetLabCo.®
Susan P.
It does help with the plaque on our dogs' teeth but is not all. Daily tooth brushing is needed. The cap regularly leaks during shipping and has been a problem.
Response from PetLabCo.Jun 30, 2026
Hi Susan, We are very sorry you have had this experience. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®
Linda
I do like the detal powder for my two chihuahuas, wish you had this product for cats though. I rated product a four because it has taken longer to see significant results. I have used the product as recommended daily and will continue to do so.
Response from PetLabCo.Jun 28, 2026
Hi Linda, thank you sharing such this feedback. Typically, our customers report the best results after 90 days of consistent use, as is common with supplements. We do offer cat products, we've sent you an email with additional information. We're always here and happy to help, should any questions or concerns arise. Best regards, PetLabCo.®
Dolly H.
Your product is good, however your shipping is much too frequent . I have about five shipments ahead. I have a small dog, and 4 containers per month is much to much. Therefore I would like to cancel my subscription and would like to order myself as needed. I have tried to change this, but it is very difficult to do.
Response from PetLabCo.Jun 27, 2026
Hi Dolly, thank you for relaying this feedback, we're sorry for any frustrations this may have caused. We're more than happy to help with any adjustments, we've sent an email to further discuss this. We are also available by phone and chat. We look forward to hearing from you. Best regards, PetLabCo.®
Anthony
I fell like the products I've been using (Probiotic and Joint Care) have significantly effected my dogs. My oldest is 16, I've been giving her both for 3 years or so. She is still able to get up and down the stairs, outside, and run around as if she was 10 years younger. Their gut health is great. No eating grass, no throwing up and normal bowel movements. I feel like both products have been working great for my pups.
Response from PetLabCo.Jun 27, 2026
Hi Anthony, we are so happy to hear about such a positive experience, especially for your 16-year-old! Thank you for sharing your experience, please feel free to share more updates, we'd love to hear about them! We're always here to help, should any questions or concerns arise. Best regards, PetLabCo.®
Kiara M.
We had been giving my dog the wrong dose so we could try to stretch out the benefits longevity. I had seen my dog was still chewing her paws which lead to me assuming it wasn’t doing what it was supposed to. We took her off of it for about a month or two and shortly after stopping her probiotics, her allergies were so bad her paws would be bright red and she would constantly bite her feet even if it hurt. We started her on these probiotics relatively early so I believe we never got to see the full extent of her allergies until now. After resubscribing, within two weeks the redness has gotten so much better already. She is still occasionally biting her feet but I’m sure that will be gone in the 3 month range they promise. Only complaints are I wish they were a bit more affordable and their website isn’t that stable on mobile. Overall, they deliver super fast and work well.
Response from PetLabCo.Jun 30, 2026
Hi Kiara, Thank you so much for sharing your experience! We are so happy to hear your pup is feeling better and that you have noticed a positive difference after getting her back on the chews. We also appreciate your feedback about pricing and the mobile website. We'll be sure to share this with our team. A member of our team will also be reaching out to ensure you are on the best plan for your needs. Thank you for allowing us to be a part of your dog's wellness journey! Regards, PetLabCo.®
Peggy S.
I have been using the dental powder on my 6 year old doxie. It kept him from having a dental cleaning for two years. He recently had a dental cleaning but did not have any teeth pulled. I'm still giving him the powder and I hope his teeth stay good.
Response from PetLabCo.Jun 27, 2026
Hi Peggy, we appreciate you sharing your experience. We'd like to mention that our supplement is not meant to replace dental cleanings or regular brushing. The mentioned cleanings and brushings are a very important part of your pup's routine that we certainly do not discourage. We'd love to hear more updates on your doxie and how they're doing. We're always here and happy to help. Best regards, PetLabCo.®
