PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Mar 13, 2026

Hi Sarah! Thank you for taking the time to share your experience. It looks like this may be for a different product than what we offer. We are PetLabCo., a pet supplement company. If you meant to share feedback about our products, we’d love to hear more about your experience. Please feel free to reach out if there’s anything we can help with. Regards, PetLabCo.

Response from PetLabCo.Mar 10, 2026

Hi James, We understand you would like to cancel your subscription. Did you know that we offer Customer Portals in which you can adjust the frequency of your deliveries as well as pause or cancel your subscription at any time? If you haven’t created an account yet, you’ll need to do that before you can log in. Someone from our Customer Experience team will follow up with you shortly to provide further support. Thanks for bringing this to our attention. Warm regards, PetLabCo.

Response from PetLabCo.Mar 6, 2026

Hi Toni! We’re really sorry you had this experience and for the frustration it has caused. We’d be happy to look into this for you. Can you please share your order number so we may locate your account and assist you further? Best regards, PetLabCo.

Response from PetLabCo.Mar 6, 2026

Hi Matt, We’re really sorry you had this experience and for the frustration it has caused. We’d be happy to look into this for you. Can you please share your order number so we may locate your account and assist you further? Best regards, PetLabCo.

Response from PetLabCo.Feb 27, 2026

Hi Linda, We’re sorry for the confusion and frustration this has caused. After reviewing your account, we can see that a member of our team has already addressed these concerns and updated your subscriptions yesterday. This includes the adjustments to your monthly quantities. We’ve also sent a confirmation email with the details. If you haven’t seen it yet, could you please check your inbox, including your spam or junk folder, just in case it was filtered there? If anything still doesn’t look right, please let us know at [email protected] we’re more than happy to double-check everything to make sure it’s exactly how you’d like it for Gracie moving forward. Warm regards, PetLabCo.

Response from PetLabCo.Feb 23, 2026

Hi Alexa, We're sorry to hear you have not seen the desired results. We've found it usually takes 90 days of the recommended daily dose to see potential benefits. That's normal for any supplement. A member of our team will reach out to you shortly. Regards, PetLabCo.

Response from PetLabCo.Feb 19, 2026

Hi there, We are sorry to hear about your experience. We'd love the opportunity to look into this further. A member of our team will be in touch with you soon. Regards, PetLabCo.

Response from PetLabCo.Feb 11, 2026

Hi Angela, We're sorry to hear your package ended up being damaged due to being delivered on the driveway. We would be happy to look into what happened here. A member of our team will be in touch with you soon. Regards, PetLabCo.