We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
PetLabCo, thepetlabco.com
Website
thepetlabco.com
Category
Pet Stores
Location
New York, New York
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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My dog couldn’t get up the stairs- and we started the join chews and he is so much better!! We had tried high grade CBD with no luck. Thank you Pet Lab for a great product!!
Response from PetLabCo.Apr 28, 2021
Hi Lisa,
Thanks for sharing this great news with us! 🥰 We're so happy to hear that your fur baby is already improving with our chews. He must be feeling so much better, younger and more agile! We're grateful that you have allowed us to help him, please keep us updated about his progress.❤️
All the best,
Petlab Co. 🐶
DL
David L.
Customer Service is one of the BEST
Customer Service is one of the BEST, if you ever have an issue, they will take care of you ASAP, very professional and respectful.
I wll give you guys the Best Rating ever.
Thanks a million for taking care of your Customers the way you do.
Keep up the great work.
Best Regards:
David Larios.
Response from PetLabCo.Apr 28, 2021
Hi David,
Thanks a lot for your compliments! 🥰 We're so honored to hear such kind words from you. We pride ourselves on customer service and it makes us ecstatic to know that we were able to help you. Please trust that we will always go the extra mile for you. We hope to serve you more!❤️
All the best,
Petlab Co. 🐶
RJ
Rebecca J.
This is my second time to submit a…
This is my second time to submit a review. Now that I have given Itch Relief to my dogs for approximately six months, I have found some more positives about this product.
The product is as they say regarding it taking approximately three months to see the effects of the product. Around about the three month mark, I saw a tremendous improvement with one of my dogs but not so much with my other dog. After continuing to give it to both dogs, I am now seeing very positive results with both dogs.
Prior to giving my dogs Itch Relief, both dogs would bite and chew at their paws at a fevered pitch CONSTANTLY. Both dogs are 14 years old. During the 14 years I have had them, I have spent a small fortune trying to get to the root of their problem as it was quite obvious they were terribly uncomfortable. I've changed their diet, gone through numerous supplements, done the foot bath when they come in from outside, tried homeopathic remedies etc.
The dog that first benefitted from this product is solid white, however, her muzzle and all four of her feet have always been a reddish brown that is caused by her saliva from constantly chewing on her paws. She no longer chews on her feet and is now solid white and so beautiful. Another way she has benefitted is that she no longer has the ugly tear staining underneath her eyes. The biggest plus of all is that ever since she was a pup, she did not like me holding or petting her. She has always been pretty grouchy. After having her on the Itch Relief for four months, she got so lovable and playful and is now a very happy dog.
I kept trying to figure out why her personality had changed so much for the positive in her old age. The only thing I have done differently with her is give her Itch Relief. I am convinced that it is because of the Itch Relief!!! It makes me sad that my dogs have suffered all these years and now when they're most likely at the end of their lives, I have FINALLY found something that gives them relief.
With this said, yes, the Itch Relief is expensive, I live on a fixed income and squeak by financially each month. I love my pets so much that I am willing to do everything within my power to make sure they are properly taken care of. Many, many times, I have had to choose between doing something for them or doing something for myself. They enhance my life so much that it's not a hard decision. As with all things, although the product is expensive, you get what you pay for . . . Itch Relief is an awesome product, and there is no doubt that your pets will benefit from this product if you give it time to work it's magic.
Response from PetLabCo.Apr 28, 2021
Hi Rebecca,
Thank you so much for sharing your story and how our chews have helped to make a difference to your pup's life 🥰 It's always an uplifting experience for us to keep hearing stories such as yours! We're grateful that you have allowed us to help your fur baby. Trust that with Petlab, you will always get what you paid for and more. We appreciate you choosing us and we hope to see you again.❤️
All the best,
Petlab Co. 🐶
RM
R M.
The product I bought was the itch…
The product I bought was the itch relief chew the have calmed the itching down will keep persisting with them
Response from PetLabCo.Apr 28, 2021
Hi R,
Thank you so much for your kind feedback. We're thrilled to hear how well your pup is doing, we're so happy for him and for you! 🥰 It makes all our time so worthwhile when we hear your pups improving so much and feeling great in themselves again, so thank you for these updates. We would love to hear more about his progress over the next few months too and hope our chews can keep helping him feel better!❤️
All the best,
Petlab Co. 🐶
CD
Cynthia D.
So timely and efficient
So timely and efficient. My dog is not itching as bad
Response from PetLabCo.Apr 27, 2021
Hi Cynthia,
Thanks for your review! We're glad to hear that you received your order in a timely manner, more so that the products are working for your pup 🥰 Please let us know if there is anything we can do to help improve your experience. We appreciate your business. Cheers!❤️
All the best,
Petlab Co. 🐶
BW
BARBARA W.
Monthly
Do not send me anything monthly When I require anything I will send order but not monthly only way I can get in.touch with you
Response from PetLabCo.Apr 27, 2021
Hi Barbara,
Our apologies for any confusion regarding our optional subscription service. We would be happy to alter your subscription to fit your needs. We're getting this taken care of right away for you. A representative will be reaching out shortly!❤️
All the best,
Petlab Co. 🐶
NS
Nannette Sterling M.
The first time I ordered the Joint Care…
The first time I ordered the Joint Care Chew I saw an improvement within 3 days. I have a boxer/mastiff mix who had problems with his joints getting on/off the couch and my bed along with running. Since he has been on the Joint Care Chew he is back to his old self. He is 10 now. I have recommended this to several of my friends who have ordered and said that they saw immediate improvement. Thank you Petlab Co. for giving my Jerry Lee his life back!
Response from PetLabCo.Apr 25, 2021
Hi Nannette,
Amazing! 🥰 We're so glad that your Jerry Lee is back to his active self again! We really love to hear such stories and we're really glad that you've shared this with us. Looking forward to hearing more from the both of you! These results warm our hearts! Thanks for the recommendation!❤️
All the best,
Petlab Co. 🐶
LP
Lolita P.
Good bye doggie breath
I was hesitant at first and didn’t believe this would work. Our Maltese had horrible breath even with brushing and removing plaques. After debating if we should buy this...finally did. We are so glad we did. After one week of use our little guys breath is almost gone. Before we could smell his breath a mile a way..lol
And when he licked you could smell your skin stink. Our vet recommended a teeth cleaning which was $600 dollars...And Nowwwwwwww....hello fresh breath and good bye stinky breath. Highly recommended.
Response from PetLabCo.Apr 25, 2021
Hi Lolita,
Thank you so much for sharing your experience with us and your kind feedback 🥰 We're so thrilled to hear you're already seeing such amazing improvements in your dog’s breath! We couldn't be happier to hear about this great progress and we hope we can keep helping him maintain his amazing oral health. We appreciate your recommendation thanks a lot!❤️
All the best,
Petlab Co. 🐶