Lucy A.
Our Lab Oliver had just passed away and…
Our Lab Oliver had just passed away and I had his order recently sent. My heart was already broken and I could barely deal with having to cancel his monthly delivery. But your customer service rep was kind, and extremely helpful without really knowing how much pain our family was going through. He made it easy to take care of the details and was glad to have had him help me. Thank you for having such great staff working there!
Response from PetLabCo.May 6, 2021
Hi Lucy, We're so sorry for your loss. 😞 We really appreciate your kind words about our customer service. It's always our goal to make sure our customers are taken care of in the best way we can and we're glad to know that you're delighted with the service you received. Thank you so much for your wonderful feedback. We wish you comfort and peace during this difficult time. ❤️ All the best, Petlab Co.



