PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Erin M.
My dogs were so soft after using petlab and their treats. I highly recommend if you like soft dogs!!!
Response from PetLabCo.May 10, 2021
Hi Erin, We're happy to hear that you're very satisfied with the results that you're seeing! 🥰 Thanks a lot for sharing. We appreciate your recommendation thanks a lot! Please keep us updated, hearing your success stories makes our work so worthwhile!❤️ All the best, Petlab Co.
dave the T.
I had a query about tablets my dog is taking, Petlab were very good, they answered all my questions quickly and put my mind at rest.
Response from PetLabCo.May 10, 2021
Hi Dave, Thanks for your kind words! We really appreciate hearing about your own experiences! Rest assured we will always strive to provide you and your fur baby a world-class service 🥰 We appreciate you choosing us and we hope to see you again.❤️ All the best, Petlab Co.
GENEVA
Petlab Co. is such a great supportive tool in being a pet parent! My baby was scratching excessively but then I discovered Petlab. Their products are well made an their customer service is amazing. They care about you and your furry babies.
Response from PetLabCo.May 9, 2021
Hi Geneva, Thanks for your lovely words! 🥰 We love to make sure each of our individual customers has the most fabulous experience with both our service and our products and your review reaffirms the hard work we put in every day. Thanks for your vote of trust and we look forward to serving you more!❤️ All the best, Petlab Co.
nayeli U.
I got a notification saying that my package had been delivered but it wasn’t. I immediately contacted customer support and they responded within hours and confirmed that the package had been marked as delivered but said not to worry, that if I hadn’t received it, they would send a replacement, which they did and it’s on its way. Everything was resolved very quickly. Great team!
Response from PetLabCo.May 8, 2021
Hi Nayeli, Thanks a lot for reaching out to our customer service and for giving us the chance to settle this matter 🥰 We will always strive to make everything right for you. It is our goal to keep you as a satisfied customer and make your future experiences a lot better. Cheers!❤️ All the best, Petlab Co.
Jim H.
THESE PROIOTIC CHEWS ARE AWESOME! My dog pretty much from birth has had issues with his ears. twice a year or more we go to the vet and get charged hundreds of dollars a year for ear treatment that only works a few days and then he's right back to scratching and squaling again. it's been super frustrating and NONE of the vets have been able to offer anything that will work long term other than telling me to clean his ears and add drops of the temporary liquid. Today i got my first tub of the probiotic chews and within the second dose of tablets He's stopped scratching, no longer chewing his paws and FINALLY just enjoying being a dog again. he's also a lot more playful and a little more energetic which is really odd. he's 7 years old and we've fought with this his whole life and now out of the blue i watch the ad for these chews and it kind of just made sense to try them. it's still early but the fact that he's quit scratching and chewing his paws all at once i would say it's a complete success. i'm even going to do a video about these things now because People need to know, it's not always the expensive or super scientific Doctors that have all the answers for them. As much as giving him these chews has changed in just one day, i'm singing their praises because my boy is finally getting some peace.
Response from PetLabCo.May 8, 2021
Hi Jim, Thank you so much for sharing your story and how our chews have helped to make a difference to your pup's life 🥰 Hearing your success stories makes our work so worthwhile! We would love to hear more about his progress over the next few months too and hope our chews can keep helping him feel happier and better! Send our virtual hugs and kisses to your lovely boy!❤️ All the best, Petlab Co.
Angie
Petlab Co. has excellent customer service and they are always super quick with a response no matter what the question.
Response from PetLabCo.May 8, 2021
Hi Angie, Thanks for your compliments! 🥰 We're pleased to hear that you had a delightful experience with us. We pride ourselves on customer service so it is great to hear that we could help you. We have nothing but high hopes for your overall Petlab experience! We hope to serve you more in the future! ❤️ All the best, Petlab Co.
ELDA
this is my second time to order. I am very happy with the results. Bella's skin is much improved, after spending copious amounts for ear infection... Yeast infection these helped much. however, with the last bottle(tub) of Probiotic chews, Bella was reluctant to chew the last few chews. the very last one she wouldn't eat at all. I hope this was just a fluke and that it won't be repeated.
Response from PetLabCo.May 8, 2021
Hi Elda, Thanks for your review! We're glad that of all the products you've tried before, it's us who gained your trust 🥰 We've heard from owners of other picky eaters that sandwiching the chews in between two pieces of ham (or whatever they do like) can help. You can also break the chew up into smaller pieces and sprinkle it on top of Bella's regular food. Maybe give that a go and let us know if that changes anything. It's worth trying!❤️ All the best, Petlab Co.
Suzanne
My dogs love it and I’ll make Ute they don’t miss one each day. The results are good!
Response from PetLabCo.May 7, 2021
Hi Suzanne, We're so pleased to hear that our chews are working wonders for your dogs! 😊Thanks for sharing this amazing news with us. It's comments like this that really inspire us to do what we do! Thank you so much for your feedback! ❤️ All the best, Petlab Co.
