PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Alisa A.
I had a problem with placing and order with my card, but customer service was very helpful. Thanks for the Help!
Response from PetLabCo.Jun 11, 2021
Hi Alisa, We’re happy to hear that you are satisfied with the support you received. Thank you for sharing your customer service experience with us! ❤️ All the best, Petlab Co.
Jane Stanley H.
Our 2 yr old Australian Shepherd, Ody, loves his "treats" and his breath has never smelled better! His coat is so soft, healthy looking and shiny. Thank you, Pet Lab, for your great products!
Response from PetLabCo.Jun 10, 2021
Hi Jane, We're over the moon to hear that our products are working wonders for Ody! ❤️ Thank you for sharing this wonderful news with us. We truly appreciate your trust and support! 🐾 Best wishes, Petlab Co.
Celeste W.
PetLab gave made sure I was knew my subscription options & that I was satisfied.
Response from PetLabCo.Jun 10, 2021
Hi Celeste, We're so glad to hear that you are satisfied with our customer service. Thank you so much for this wonderful review and we look forward to hear more about your pet's progress with our products! 🐾❤️ All the best, Petlab Co.
Sima N.
The product is expensive. I’m afraid I have to cancel it .Sorry
Response from PetLabCo.Jun 10, 2021
Hi Sima, Thank you for your review. We understand that you'd like to cancel because of the price. We definitely understand your concern and we can assure you we work tirelessly every day to keep our prices as low as possible. However, we firmly believe that the benefits of this product outweigh the costs. ❤️ Nevertheless, we respect your decision and would be happy to assist you further with the cancelation. A representative will reach out to you shortly. We look forward to speaking with you further. 😊 All the best, Petlab Co.
Angie P.
My dogs breath used to be horrendous! After a little more than a month of using pet labs dental formula my dogs breath is 100% better. The first time he was in the car with us since using the dental formula, with the windows up and the AC on, I was shocked that his breath did not stink up the entire car like it usually did. I actually do not mind him being in my face at all anymore. His breath has made a 100% turnaround and I am shocked! I will be a returning customer forever.
Response from PetLabCo.Jun 10, 2021
Hi Angie, We're so pleased to hear that our Dental Formula is working wonders for your dog's breath! 😊 Thank you for sharing this amazing news with us. It's comments like this that really inspire us to do what we do! Thank you so much for your feedback! ❤️ All the best, Petlab Co.
Carlos j C.
Love the product and thank you Ms. Kayla for been soo patient whit me on the phone. This product work for my Awesome pitt iam still in the experiment level but I like what I see. Food allergies is something that we pet lover don't understand so we need to educate ourselves. Again thank you ms. Kayla
Response from PetLabCo.Jun 10, 2021
Hi Carlos, Thank you for sharing your customer service experience with us. We’re so happy to hear that you're delighted with the support you got from Kayla. ❤️ We're glad that you're seeing an improvement and please keep us updated on your pup's progress! 🐾 Kind regards, Petlab Co.
Jim G.
Made an order, and somehow, items were added that I did not want. Wrote an email, and was given prompt and courteous customer service. I mean, almost immediately. Was given several options to correct their mistake, all of which were extremely satisfactory. This was my first time purchasing from this company, and am seriously hoping their products are half as good as their customer service.
Response from PetLabCo.Jun 10, 2021
Hi Jim, Thank you for your kind review. We're glad to hear that the problem was promptly sorted out and we're happy that you are satisfied with our service. ❤️ We truly appreciate your review and please keep us updated on how your furbaby gets on with our products! 🐾 All the best, Petlab Co.
Talmadge Z.
I admit to being surprised. Doodle just started his second month of the probiotic support chews. Finally his hair is growing back. Most surprising is that he gladly consumes them. Unusually picky for a pug. Sometimes even rejecting treats. He likes these chews and they work.
Response from PetLabCo.Jun 9, 2021
Hi Talmadge, Thanks a lot for this lovely message, we're so happy to hear that your pup loves our product 🥰 Thank you for giving us the chance to help your Doodle, it's our pleasure to provide the both of you the service and products you deserve.❤️ All the best, Petlab Co.
