PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Sep 10, 2020

Hi Beth, Thanks a lot for your kind review. We've received positive reports on results after a few days of usage, but we also hear of reports of results after around 2 months. It typically depends on their fur and skin conditions, (so times may vary). As our products are natural supplements, they may take several weeks to work as the ingredients need to build up to take effect. Even if you don’t think you are seeing improvements, the ingredients will be quietly working hard to improve your dog's skin and coat health. We would recommend continuing it for a bit longer in case the chews are just taking a while longer to kick in. We hope this helps and please keep us updated! Best, Petlab Co.

Response from PetLabCo.Sep 10, 2020

Hi Liz, We're glad to hear that you had a wonderful experience with us and that our product is working so well on your dog :) We would love to assist you further :) Kindly provide your contact information and we will be in touch! Looking forward to your response. All the best, Petlab Co.

Response from PetLabCo.Sep 11, 2020

Hallo Christina, Vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen. Ich möchte mich aufrichtig für die entstandenen Unannehmlichkeiten entschuldigen. Wir werden dies gerne weiter untersuchen und Sie zu einer Lösung führen. Vielen Dank für Ihre Geduld, während wir uns darum kümmern, und entschuldigen Sie die entstandenen Unannehmlichkeiten. Schöne Grüße, Petlab Co.

Response from PetLabCo.Sep 7, 2020

Hi Lynda, You are very welcome. We're glad that had a wonderful experience with us and it is amazing to know that we could help you. Thanks a lot for your kind review. We really appreciate it. All the best, Petlab Co.

Response from PetLabCo.Sep 7, 2020

Hi Kathy, Thank you for leaving us a review. We want to thank you for giving our product a try. We are sorry to hear about your dog. JJ :( We wish him all the best and we hope he is able to recover. Please let us know how you get on. All the best, Petlab Co.

Response from PetLabCo.Sep 7, 2020

Hi Cindy, Thanks for your kind review. We're glad that you found satisfaction with our product :) We definitely understand your concern and we are terribly sorry for the inconvenience caused. We offer a subscribe and save option, however, if you don't want to be on a monthly subscription, we also have a One-time purchase option that you can always choose. Rest assured, if you are already subscribed you can always amend, freeze or cancel it anytime you want. Just send us a message and we’ll change it for you asap! If you change your mind and want to order again, do not hesitate to contact us as we're always here to help you. 👍 We hope this helps! Thanks again for sharing your experiences with us and we hope to serve you more in the future. We wish you and your fur baby all the best! Stay safe always. -Petlab Co.

Response from PetLabCo.Sep 6, 2020

Hi Jennifer, Thanks for sharing your experience with us. We'll make sure to get this taken care of right away for you! A representative will be reaching out soon. We appreciate your patience as we have an opportunity to sort this out. Best Wishes, Petlab Co.

Response from PetLabCo.Sep 6, 2020

Hi Scott, Thanks for your review! We definitely understand your concern regarding the price, and we can assure you we work tirelessly every day to keep our prices as low as possible. However, we firmly believe that the benefits of this product outweigh the costs. Best Wishes, Petlab Co.