PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Sep 21, 2020

Hi Carl, Thanks for giving our product a try. It's unfortunate that your pup is not having the desired results just yet. Dogs have their own specific fur and skin conditions, so times may vary but you will begin to see a difference within 4 weeks. We always try to remain optimistic for you and your dog. So keep going and see if there's any improvement over the next few weeks. Additionally, if your pup suffers from allergies or hot spots on their skin, we recommend trying out the Itch Relief Shampoo in tandem with the chews. Best Wishes, Petlab Co.

Response from PetLabCo.Sep 19, 2020

Hi Marcie, We're very sorry to hear that you're unsatisfied with our product. We have worked our hardest to make our products to the highest standards, but we also understand that they do not always have the desired effect for all pets. We're getting this taken care of right away for you. A representative will be reaching out soon. Best Wishes, Petlab Co.

Response from PetLabCo.Sep 19, 2020

Hi Michelle, Thank you for giving our product a try. It's unfortunate that your pup is not having the desired results with our product. Your patience is greatly appreciated as we have an opportunity to sort this out. Expect to be contacted shortly. Best Wishes, Petlab Co.

Response from PetLabCo.Sep 19, 2020

Hi Janie, Thanks for giving our product a shot! We are currently working on improving the sizes of our products. However, you get the cheapest price if you place an order on a monthly subscription. You will also get exclusive early access to holiday sales and giveaways. Hope this helps!❤️ Best Wishes, Petlab Co.

Response from PetLabCo.Sep 19, 2020

Hi Rebecca, First of all, we want to thank you for giving our product a try. It's unfortunate that your pup is not having the desired results just yet. Dogs have their own specific fur and skin conditions, so times may vary but you will begin to see a difference within 4 weeks. Additionally, if your pup suffers from allergies or hot spots on their skin, we recommend trying out the Itch Relief Shampoo in tandem with the chews. Best Wishes, Petlab Co.

Response from PetLabCo.Sep 19, 2020

Hi Judy, We're sorry to hear about your unfortunate experience with us. We strive to provide world-class service and regret you experienced anything less. Rest assured that we're working on improving our processes and services to better serve you in the future. Best Wishes, Petlab Co.

Response from PetLabCo.Sep 19, 2020

Hi Stephen, Dogs have their own specific fur and skin conditions, so times may vary but you will begin to see a difference within 4 weeks. We always try to remain optimistic for you and your dog. So keep going and see if there's any improvement over the next few weeks. Additionally, if your pup suffers from allergies or hot spots on their skin, we recommend trying out the Itch Relief Shampoo in tandem with the chews. Best Wishes, Petlab Co.

Response from PetLabCo.Sep 17, 2020

Hi Diane, We're sorry to hear that you haven't received your order and we truly apologize for the inconvenience this has caused you. Normally, the order should arrive within 5-7 business days. Unfortunately due to the pandemic, shipments and deliveries have been delayed, but rest assured that our team is working hard to get out orders as quickly as possible. A representative will be reaching out soon so that we can check on your order and give you an update. Best, Petlab Co.