PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Luis R.
Since I have heard and ordered petlab prebiotic my pet been getting better I keep getting the monthly for her
Response from PetLabCo.Aug 7, 2021
Hi Luis, We're happy to hear that our products have been of great help to your pup! 🥰 Thanks for your overwhelming review. Keep in touch, we love hearing great success stories like this one! We appreciate you choosing us and we hope to see you again.❤️ All the best, Petlab Co.
Angela B.
I use the probiotic on my Presley she is so calm no more tummy problems or itching.
Response from PetLabCo.Aug 7, 2021
Hi Angela, We're happy to hear that you're very satisfied with the results that you're seeing! 🥰 Thanks a lot for sharing. We're grateful that you have allowed us to help Presley, please keep us updated about her progress. ❤️ All the best, Petlab Co.
DENISSE A.
Customer service is great! I placed by mistake an extra order and the customer service assistant responded quickly to my email.
Response from PetLabCo.Aug 7, 2021
Hi Denisse, Thank you for your kind words.🥰 We are so glad you had an enjoyable experience. We pride ourselves on customer service and it's great to hear that we were able to help you. Enjoy your day and we look forward to working with you again in the future!❤️ All the best, Petlab Co.
Molly S.
Product works great dog thinks they're a treat
Response from PetLabCo.Aug 7, 2021
Hi Molly, We're so pleased to hear our chews are working wonders for your pup!🥰 Thanks for your review. Keep us updated and let us know if there's anything more we can do for you! Cheers!❤️ All the best, Petlab Co.
Joanne G.
Hi I had ordered the probiotic shoes and I had accidentally hit another button and have ordered two other items and I had canceled both items for both transactions and I got my money back but the problem is I received the probiotics I use them I need to order more and I'd love to pay you for the one that I had got mailed to me cuz I wanted to try the robotics cuz I have a yellow lab I love to death and they seem to help her with taking her apoquel but I need all the help I can get with her and I want to thank you so much and I would like to send you the money for the $33 thank you cuz it does really help
Response from PetLabCo.Aug 9, 2021
Hi Joanne, Thank you for your review. We're happy to know that the Probiotic chews are working so well for your yellow lab. ❤️ We appreciate you for sharing this update with us! We'd be happy check on your previous order and assist you further in placing a new order. However, we are unable to locate an account. Please provide your order ID and we will reach out to you as soon as possible. 😊 All the best, Petlab Co.
James T.
I was very pleased with the way Mr. Jordon handle my situation Thank You..
Response from PetLabCo.Aug 6, 2021
Hi James, Thank you for your wonderful review. We're glad to know that you are very pleased with how your concern was handled. We appreciate you for sharing this with us! 😊 All the best, Petlab Co.
Susan C.
There customer service is great and fast. This is a good company to deal with.
Response from PetLabCo.Aug 6, 2021
Hi Susan, It's fulfilling to hear that our customer service was efficient in assisting you. Thank you so much for your wonderful feedback. It's comments like this that really inspire us to do what we do! ❤️ All the best, Petlab Co.
Renette J.
The service has been great. When I didn’t receive my item. Your team got right on it to get me a replacement. When that was sent damaged they replaced that too very quickly. I have noticed a big difference in my dogs teeth. They look so much better. Thank you all for helping me!
Response from PetLabCo.Aug 6, 2021
Hi Renette, We're so thrilled to hear that you're pleased with our customer service and you're seeing a great improvement in your dog’s teeth! Thank you so much for sharing your experience with us. We appreciate your kind feedback! 🥰 All the best, Petlab Co.
