PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Nov 11, 2025

Hello Lucia, We’re very sorry for the trouble and understand how frustrating this must be. Our team will be reaching out shortly to investigate your order #11481058 and ensure you’re fully taken care of. Thank you for your patience, we truly appreciate you bringing this to our attention. 💙 Kind regards, PetLabCo.

Response from PetLabCo.Nov 11, 2025

Hello Lynn, We’re sorry to hear about your delivery experience. While we don’t have direct control over how couriers handle packages, we truly value your feedback and will share it with our team to help improve future deliveries. Best Regards, PetLabCo.

Response from PetLabCo.Nov 11, 2025

Hello Karla, We’re sorry to hear that your delivery hasn’t arrived. Our team will be reaching out shortly to help locate your order or arrange a replacement so you’re fully taken care of. Thank you for bringing this to our attention, we really appreciate your patience! Kind regards, PetLabCo.

Response from PetLabCo.Nov 11, 2025

Hello Lois, We’re sorry to hear that you had to refuse your package. Our team will be reaching out to make sure your subscription is properly updated and to assist with any next steps. Thank you for bringing this to our attention — we truly appreciate it! Kind regards, PetLabCo.

Response from PetLabCo.Nov 11, 2025

Hello Dina, We’re really sorry to hear that the products didn’t meet your expectations. Every dog is different, and while some see results quickly, it can take up to 3 months of consistent use to notice the full benefits. In the meantime, our team will be reaching out to make sure you’re fully taken care of. We really appreciate you bringing this to our attention! Kind regards, PetLabCo.

Response from PetLabCo.Nov 11, 2025

Hello James, We’re really sorry to hear about the delivery issues, especially after multiple attempts to update your address. That’s definitely not the experience we want for you. Our team will be reaching out directly to resolve this and ensure your order gets delivered correctly. Best Regards, PetLabCo.

Response from PetLabCo.Nov 11, 2025

Hello Peggy, We’re really sorry to hear that you’ve been receiving more product than you need. That’s certainly not the experience we want for you. We’d be happy to help adjust or pause your subscription to prevent any further shipments. Please know you also have the option to change your delivery frequency or postpone future orders anytime. Our team will be reaching out to make sure you’re fully taken care of. We really appreciate you bringing this to our attention! Kind regards, PetLabCo.

Response from PetLabCo.Nov 11, 2025

Hello Michelle, We’re so sorry to hear your package was delivered to the wrong address. That’s definitely not the experience we want for you. We’d love to make this right — our team will be reaching out shortly to help locate your order. Thank you for bringing this to our attention, and we truly appreciate your patience while we sort this out. 💙 Best Regards, PetLabCo.