Jackie S.
New packaging not good.
This dental formula is excellent, keeps my dog's breath fresh. I just received the new packaging bottle and it does not work. You have to get a red capsule out of the cap then it doesn't come out of the spout. Have to take the cap off to use it. Other bottle was better!!
Response from PetLabCo.Oct 12, 2021
Hi Jackie, We're glad to know that our Dental Formula is keeping your dog's breath fresh. ❤️ However, we're sorry to know that you're dissatisfied with our new packaging. Our sincere apologies for the trouble it may have caused. We appreciate your feedback as we want to ensure we are meeting the needs and expectations of our customers. We use all the feedback we receive, in all its forms, to improve how we work and the products we make to help better serve you in the future. 😊 We appreciate your feedback. Kind regards, PetLab Co.