PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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The Duchess of V.
My dog no longer wants his teeth brushed. Could the Pet Lab powder be the cause of sensitive teeth or gums?
Response from PetLabCo.Feb 12, 2024
Hi there, Thank you for your feedback. Our products should not cause any negative experiences for our fur babies. We understand that each pet is unique, so please feel free to contact our friendly Customer Care Team at [email protected] for any additional assistance. Stay pawsome, PetLab Co.
VICKI V.
I believe that the product is helping with Manny & Phoebe's breath and teeth. Its easy to order and is delivered very quickly.
Response from PetLabCo.Feb 3, 2024
Hi Vicki, Thank you for sharing your experience! We're thrilled to hear that our product is making a positive difference for Manny and Phoebe's dental health. ❤️ Stay pawsome, PetLab Co.
Greg G.
Good product that put my dog in good health, but a little on the expensive side.
Response from PetLabCo.Jan 25, 2024
Hey Greg, Thank you for sharing your feedback with us! As pet owners, we believe that our furry friends deserve the absolute best. Getting them the best can sometimes cost a little more, but we want you to feel comfortable having the peace of mind that your pet’s health is in good hands. 🥰 Best regards, PetLab Co.
Ramon F Acosta H.
It’s a good product my pet love it and it’s easy to use
Response from PetLabCo.Jan 19, 2024
Hi Ramon, We are delighted to learn that your pet enjoys our product! It's fantastic to hear about furry friends enjoying what we offer. Thank you so much for your feedback! Stay pawsome, PetLab Co.
Mary K.
**** I would like to update my review at this time. Jose from PetLab called me within a day of my review. He listened to my concerns of the product, he was very kind. He took care of my problem above and beyond my expectations, Thank You Jose, great customer service!***** Ordered PetLab chews for the reviews for my dog for her allergies. My dog will not, can not eat those chews. She doesn’t have a lot of teeth and the “chews” were hard as rocks! I tried soaking them to soften so I could maybe chop them up, didn’t work! So I wasted $38 of which there is no refund because I opened the packaging!? You can get a refund up to 30 days after purchase, IF you don’t open? Why would you purchase then hold onto it for up to 30 days to just send it back.that is the most ridiculous return policy ever. I will NEVER purchase nor give a good review for this company.
Response from PetLabCo.Jan 10, 2024
Hello Mary, We are sorry to hear that the chews weren't in a chewy condition for your pet to try. We would like to speak with you further if possible. Additionally, that you had a difficult time processing a refund with us. Could you provide us with an order ID? We'll have a representative reach out to you soon. Sincerely, PetLab Co
Suzanne N.
Great listeners & helpful to suggest options for pets. I appreciated positive solutions to remedy issue.
Response from PetLabCo.Jan 4, 2024
Hi Suzanne, We're delighted to hear that you appreciated the positive solutions suggested for your concerns. Thank you so much for your feedback! Stay pawsome, PetLab Co.
Angel G.
Doesn't flaps his ears so much, and very happy dog.
Response from PetLabCo.Dec 30, 2023
Hello Angel, It's wonderful to receive feedback that our product has been helpful for your four-legged friend. 🤗 Appreciate you for sharing this with us. Stay pawsome, PetLab Co.
Ronald
Like the product as a treat but dog is still shaking and licking daily after 2 months of product.
Response from PetLabCo.Dec 30, 2023
Hello Ronald, Thank you for sharing your feedback on our product. Keep in mind that it can take up to 90 days of using supplements regularly to get the most out of their potential benefits. We suggest giving it more time for optimal benefits! All the best, PetLab Co.
