Max T.
Outstanding Customer Care
The customer service is beyond expectations. Although my little puppy didn’t like the taste (picky eater), I had multiple customer service representatives assist me and ensure me they will take care of me. I’m bummed that my dog didn’t like the taste because I would love to stay connected with a great and caring company. I will still definitely recommend to others, although it didn’t work out for me (my picky eater, Nicki)
Response from PetLabCo.Mar 21, 2022
Hi Max, We’re so happy to hear that you are delighted with your overall customer service experience! 🥰 I am sorry to hear your pup won't eat the chews. Although we do our best to ensure our chews are as delicious as possible, sometimes our furry friends just have particular or refined tastes. Nonetheless we thank you for trying PetLab Co. We hope you find something more suitable for Nicki! ❤️ Thank you so much for recommending us and for this wonderful review! 🐶 Kind regards, PetLab Co.



