PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Quinn M.
Placed an order, delivery company said it was delivered, but I never got it. Called the delivery company, they said I would have to call PetLab. I called PetLab and they replaced my order right away and free of charge. Friendly and professional!
Response from PetLabCo.Apr 17, 2022
Hi Quinn, Thank you so much for your kind review! We're happy to know our Customer Service Team was able to accommodate your concerns. All the best, PetLab Co.
Sami
So I’ve been giving the chews for about a month now. I’m really noticing a huge difference! Their ears and paws don’t smell like Fritos anymore and hardly any scratching! It’s very expensive, but so worth it for my sweet pups!
Response from PetLabCo.Apr 16, 2022
Hi Sami, We're so glad to hear that you're seeing wonderful improvements. It's feedback like this that really inspire us to do what we do! Thank you so much for the update. ❤️ Stay pawsome, PetLab Co.
Jean
I purchased several cans of probiotic chews. My dog acted like I was trying to kill him when I would try feeding them to him. My vet then told me not to push it. Petlab graciously sent me a return label. I totally forgot about them so I was late returning them. As a courtesy they refunded a percentage of my money and that was fine with me. After all I was late.
Response from PetLabCo.Apr 15, 2022
Hi Jean, Thank you so much for your kind review! We always enjoy helping our clients in need. ❤️ All the best, PetLab Co.
Maggie M.
My dog turned 15 today. He has been on the joint chews for about 3 years I believe. I started him on those after he kept falling down on our walks. He doesn’t fall much now. Mostly only slipping on the hardwood floors. These chews have improved his quality of life. I am so grateful.
Response from PetLabCo.Apr 15, 2022
Hi Maggie, Thank you so much for your thoughtful review! 🥰 It's reviews like this that keep us going! All the best, PetLab Co.
Alba De J.
My 4 yr.old dog Buster has been doing very well since he has been taking joint chews.he runs and plays without problems with his back legs. Buster's itching problem has decreased since he started the itch chews and the probiotic chews are great. Thanks to Pet lab Buster is a healthy happy dog. I highly recommend your products. Thanks!
Response from PetLabCo.Apr 14, 2022
Hi Alba, We're so happy you're satisfied with the results you're seeing! We work really hard to make the best and most effective products that would show our customers truly wonderful results and it's really rewarding to hear from happy, fur parents like you! Thank you! ❤️ All the best, PetLab Co.
Melissa L.
My doggie LOVES everything I’ve purchased so much that we have the subscription delivery monthly for the probiotics, joint care and the dental sticks. Thank you for excellent customer service and wonderful products for my fur-son.
Response from PetLabCo.Apr 13, 2022
Hi Melissa, We're glad that you found satisfaction with our products and customer service! Thanks for your review. It's feedback like this that keeps us all super motivated here at PetLab Co to keep delivering great solutions for your dog's health! All the best, PetLab Co.
Pat B.
Everyone is very nice and very helpful and I love your product and so does my Katie girl 🤩
Response from PetLabCo.Apr 13, 2022
Hi Pat, We're so happy to hear that you're satisfied with your customer service experience. Thank you so much for your kind words. Wishing Katie all the best of health. ❤️ Kind regards, PetLab Co.
Carol R.
Excellent products & excellent service!
Response from PetLabCo.Apr 13, 2022
Hi Carol, We're pleased to hear that you are delighted with our products and your customer service experience. Your needs and your pet's health are our top priorities! 🐶 Thank you so much for your feedback. ❤️ Kind regards, PetLab Co.
