PetLabCo.Reviews of thepetlabco.com

To my surprise, after posting a 1-star rating I received a call from Jose a pet lab rep. He clarified my misunderstanding. He was very professional and answered all my concerns. In these times I find it very pleasing for a company to reach out and spend the time to answer my questions in such a courteous and professional manner. When a company goes to these extremes to reach out to a customer it shows that they are a company that cares. This is not something you see anymore. Thanks again and keep up the good work.

My tiny dog has been itchy most of his life, rubbing his back raw. The only thing that eased the itch would be cortisone shots, and the effect of those only lasted a month. I have been using petlab chews for over two months, along with one vet administered allergy shot at the beginning. His hair is in, he is no longer itchy, his fur feels so much better. I will continue to use this product!

I contacted Pet Lab to ask if they could hold my subscription until September as I ended up with 2 months of Probiotics and I didn't want them to dry out. I heard back from them and they were happy to do so. Great customer service!!

Let me say that their probiotics are great and have helped my dog tremendously. However, I did have trouble with their site and reaching customer service to rectify the issue, but they did eventually contact me and resolved the issue in a satisfactory manner.

Pet Lab was in contact with me to check on how the product was working for my dog. Unfortunately it didn't help him probably because this wasn't his issue. He probably has allergies to the food he's eating. We will investigate how to fix this problem via elimination.

I like your products especially the ones for the allergies but I think you need to make them smaller you know those little chewy capsule full of the dogs I think you need to downsize them for smaller dogs let's just say we do dogs or Chihuahuas those type of dogs and the chewy caps of maybe you should make him a little bit bigger the can a little bit bigger just a thought so. But I like your products I really do

I had a delivery problem when we moved that resulted in my dogs not receiving their bone supplements for several days. It’s such a great product I was concerned for their comfort. The staff worked very hard and resolved the problem quickly. The staff communicated promptly and clearly to understand the problem and minimize the “down time”. Things were back to normal in no time.

Our pup who is 13 yrs old has been taking these pet lab pills for about a month and we see he's walking better.