PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Jul 22, 2021

Hi PD, We're sorry to hear that you've been unaware of your subscription. While we do offer subscription packages, these offers are clearly marked as subscriptions. If you place an individual order on our website and select one-time purchase, you will not be enrolled in a subscription, and there are no recurring monthly charges. Subscriptions are also very flexible and can be cancelled at any time. We'd be happy to further assist you with this however we are unable to locate an account. Please provide your order ID and we will reach out to you. Customers can also edit or cancel their subscription at https://account.petlab.com/login Kind regards, Petlab Co.

Response from PetLabCo.Jul 22, 2021

Hi Dee, Somethings obviously not right. We will absolutely look into this accordingly. We are unable to locate an account. Please provide your order ID and we will reach out to you. 😊 All the best, Petlab Co.

Response from PetLabCo.Jul 20, 2021

Hi David, We've heard from owners of other picky eaters that sandwiching the chews in between two pieces of ham (or whatever they do like) can help. You can also break the chew up into smaller pieces and sprinkle it on top of his regular food. Maybe give that a go and let us know if that changes anything. It's worth trying!❤️ All the best, Petlab Co.

Response from PetLabCo.Jul 20, 2021

Hi Robin, We rely on extensive research on the safety and efficacy of the active ingredients and the interaction of the rest of the components of the formulation with such. Our research has not yielded any evidence which indicates that prolonged use of Dental Formula may lead to health issues for pets. There have been no reports of any harmful effects on internal organs resulting from the consumption of water with Dental Formula as directed. However, pet parents should consult their veterinarians if they have any questions regarding their pet’s possible health issues.❤️ All the best, Petlab Co.

Response from PetLabCo.Jul 20, 2021

Hi Lowell, Thanks for your honest review. As our products are natural supplements, they can take several weeks to work as the ingredients need to build up to take effect. Even if you don’t think you are seeing improvements, the ingredients will be quietly working hard to support your pup’s skin and coat health. The time taken to see an improvement also depends on other factors like the severity of your pups yeast issue. The longer that the chews have to build up, the more effective they will be. We suggest that you continue to give your pup the recommended dose of chews for another few weeks so she can experience the full benefits of these amazing ingredients.❤️ All the best, Petlab Co.

Response from PetLabCo.Jul 19, 2021

Hi Caitlin, Thanks a lot for leaving us a review. First of all, we want to thank you for giving our product a try. It's unfortunate that your pup is not having the desired results just yet.  As our supplements are natural and are not the same as prescription medications, they can take a bit of time to kick in. The longer that the chews have to build up, the more effective they will be. We suggest that you continue to give your pup the recommended dose of chews for another few weeks so he can experience the full benefits of these amazing ingredients.❤️ All the best, Petlab Co.

Response from PetLabCo.Jul 10, 2021

Hi Dee, We're sorry to hear your pup has not taken a liking to our chews. Some dogs can be fussier and more sensitive to taste changes than others, and we cannot blame them as they are just like humans! We would be happy to alter your subscription but we're sorry we were unable to locate an account for you. Customers can also edit or cancel their subscription at: https://account.petlab.com/login Alternatively, please provide your order ID number and we will reach out to you. All the best, Petlab Co.

Response from PetLabCo.Jul 8, 2021

Hi Yolanda, We’re sorry to hear that you haven't seen a difference. We've worked our hardest to make our products the best they can be, but we also understand that they don't always have the desired effect for every dog. Still, we are extremely grateful for the opportunity to help and we appreciate your feedback a lot! ❤️ As for your subscription, a Customer Service representative will reach out to you shortly to assist you further. 😊 All the best, Petlab Co.